Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

September 6, 2024

so good

GraviroWood
Hungary
About 15 hours using the app
Propel Commerce replied September 9, 2024

Hello friends at GraviroWood,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 26, 2024

Just installed this. Looks like it will be very helpful! And the service team representative I worked with was very helpful.

Tull MD, LLC
United States
About 17 hours using the app
Propel Commerce replied August 27, 2024

Hello friends at Tull MD, LLC,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 22, 2024

Very easy to use!

Etage
Switzerland
About 6 hours using the app
Propel Commerce replied August 26, 2024

Hello friends at Etage,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 13, 2024

Works well -- allows me to see what others are doing. Great support.

The Quilters Retreat Store
United States
About 2 hours using the app
Propel Commerce replied August 14, 2024

Hello friends at The Quilters Retreat Store,

We're glad to hear our app is helping your business! Thanks for the review, Christina! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 12, 2024

very good app

GLAM Bijuterii
Romania
About 15 hours using the app
Propel Commerce replied August 13, 2024

Hello friends at GLAM Bijuterii,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 3, 2024

Overall very great experience! Highly recommend

Aureole Jewelry
United States
14 days using the app
Propel Commerce replied August 5, 2024

Hello friends at Aureole Jewelry,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 31, 2024

it's awesome

LWR
United States
3 months using the app
Propel Commerce replied August 1, 2024

Hello friends at LWR,

We're glad to hear our app is helping your business! Thanks for the review, Adewale! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 25, 2024

Great app, very useful

eleganto
United States
3 months using the app
Propel Commerce replied July 26, 2024

Hello friends at eleganto,

We're glad to hear our app is helping your business! Thanks for the review, Yoni! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 17, 2024

Great app, very easy to use

SilkWide
Latvia
17 days using the app
Propel Commerce replied July 18, 2024

Hello friends at SilkWide,

We're glad to hear our app is helping your business! Thanks for the review, Armins! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 16, 2024

Had a question as soon as i installed the app and support were able to help me straight away. Great service so far.

MacGregor and MacDuff
United Kingdom
17 minutes using the app
Propel Commerce replied July 17, 2024

Hello friends at MacGregor and MacDuff,

Thank you very much for the review, Dave! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce