Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

January 21, 2025

I only used the free trial for a few minutes, and so far it looks good.

Inaury
United States
6 minutes using the app
December 9, 2024

I just installed so for now I will just comment that it was incredibly easy to install, it seems easy to use, and the customer service has been fantastic.

Gapka
United States
28 minutes using the app
Propel Commerce replied December 10, 2024

Hello friends at Gapka,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 17, 2024

Very responsive support, kind, helpful.

Jazwares
United States
17 days using the app
Propel Commerce replied October 21, 2024

Hello friends at Jazwares,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 14, 2024

Great app, easy to setup and use. 5 star customer support. Thanks.

Stitchery Zone
United Kingdom
15 minutes using the app
Propel Commerce replied October 15, 2024

Hello friends at Stitchery Zone,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 12, 2024

amazing app very very good

OPTIONQAAF
United States
20 days using the app
Propel Commerce replied October 14, 2024

Hello friends at OPTIONQAAF,

Thank you very much for the review, Walid! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 25, 2024

Awesome support!

Dr. Johnny's
Canada
About 22 hours using the app
Propel Commerce replied September 26, 2024

Hello friends at Dr. Johnny's,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 24, 2024

Amazing so far

The Thread Shop
United Kingdom
7 minutes using the app
Propel Commerce replied September 25, 2024

Hello friends at The Thread Shop,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 12, 2024

great app!

SCENT ESSENT
Cyprus
14 days using the app
Propel Commerce replied September 13, 2024

Hello friends at SCENT ESSENT,

We're glad to hear our app is helping your business! Thanks for the review, Giorgos! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 12, 2024

Fantastic app!

Facely
United Arab Emirates
11 days using the app
Propel Commerce replied September 13, 2024

Hello friends at Facely,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 7, 2024

Very good !

FIXLY TECHNOLOGY SRL
Romania
7 minutes using the app
Propel Commerce replied September 9, 2024

Hello friends at FIXLY TECHNOLOGY SRL,

We're glad to hear our app is helping your business! Thanks for the review, Adrian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce