Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

October 9, 2025

Very good experience so far. The support is reactive and the interface clear.

Le Marché de Bibi
France
About 14 hours using the app
Propel Commerce replied October 10, 2025

Hello friends at Le Marché de Bibi,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

August 29, 2025

Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

Farkındalık Yazarlığı Atölyesi
Türkiye
About 1 hour using the app
Propel Commerce replied September 2, 2025

Hello friends at Farkındalık Yazarlığı Atölyesi,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 16, 2025

I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!

TrinkTiger
Germany
2 months using the app
July 1, 2025

Very good app, helped see some issues in my funnel, add content, and detect "fraudulent" visits

Lauredi
France
About 1 month using the app
Propel Commerce replied July 2, 2025

Hello friends at Lauredi,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 30, 2025

Merci Tom. Il a été réactif et très gentil. J'utilise l'appli depuis peu et j'aime bien ses fonctionnalités.

Mum&Choupinou
France
About 5 hours using the app
Propel Commerce replied July 1, 2025

Hello friends at Mum&Choupinou,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 27, 2025

Ich bin wirklich begeistert. Musste mich zwar erst ein wenig damit beschäftigen, aber der support ist schnell und kompetent und es ist echt spannend zu sehen, wie meine Kunden den shop sehen! Muss man haben!

ei-nzigartig
Germany
8 months using the app
Propel Commerce replied June 30, 2025

Hallo Freunde von ei-nzigartig,

vielen Dank für die FANTASTISCHE Bewertung! Wir wissen das wirklich sehr zu schätzen. Viel Freude mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀

– Hernane @ Propel Commerce

June 25, 2025

These are the first few hours I've been using it, and I'm enjoying seeing my clients' behavior to see what changes I can make. If it continues to be useful, I'll definitely purchase a paid plan.

Puraszapas
Spain
About 1 hour using the app
Propel Commerce replied June 26, 2025

Hello friends at Puraszapas,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

June 12, 2025

Great app! Easy to use and very helpful for spotting issues and improving the store.

OAK & ELK
United States
3 months using the app
Propel Commerce replied June 16, 2025

Hello friends at OAK & ELK,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 9, 2025

Sehr schneller und guter Support! Tolle App, sehr hilfreich um zu sehen wie wir unseren Shop für unsere Kunden optimieren können.

QOONA Shop
Germany
7 months using the app
Propel Commerce replied June 11, 2025

Hallo Freunde vom QOONA Shop,

vielen Dank für die FANTASTISCHE Bewertung! Wir schätzen euch sehr. Viel Spaß mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀

– Hernane @ Propel Commerce

May 21, 2025

Está aplicación es de las obligatorias para tener en la tienda ya que te permite mostrar en video lo que hace el cliente incluso puedes verlo en directo

SUPERCBD
Spain
2 days using the app
Propel Commerce replied May 22, 2025

Hola amigos de SUPERCBD,

¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀

- Tom @ Propel Commerce