Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

May 10, 2022

Great app, great service. Thanks!
Great app, great service. Thanks!
Great app, great service. Thanks!

Soda Direct
Australia
11 minutes using the app
Propel Commerce replied May 10, 2022

Hello friends at Soda Direct,

Thanks! We appreciate the enthusiasm! 😆
Enjoy the app!

- Leo @ Propel Commerce

November 28, 2022

Early days but a great start, look forward to using this app to help our support and marketing teams on a daily basis

Chek Institute
United States
6 minutes using the app
Propel Commerce replied November 28, 2022

Hello friends at Chek Institute,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 14, 2022

Useful app with good pricing. Easy to spot mistakes on the website and thus improve customer experience. Highly recommend.

Embroideress Couture
United Kingdom
About 13 hours using the app
Propel Commerce replied November 15, 2022

Hello friends at Embroideress Couture,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 21, 2022

Does the job well. In the meantime I have installed on 2 of our sites and I am satisfied.
I hope there will be more features

KIVEMA
Israel
3 days using the app
Propel Commerce replied April 21, 2022

Hello friends at KIVEMA,

You can expect more coming features, Ido! Just wait and see. 😎
Thanks for the review, btw! Chat us anytime you need help!

- Leo @ Propel Commerce

November 27, 2021

This is a great recording app, the best I've tried so far. I left Lucky Orange because of bad support and Propel has been great.

Fishe and Lilly
United Kingdom
2 days using the app
February 28, 2022

Great and easy to use replay app, lets you monitor your traffic behavior and whereabouts and pay attention to your store issues.

Sahara Specialty Foods
United States
3 days using the app
Propel Commerce replied February 28, 2022

Hello friends at Sahara Specialty Foods,

We're glad you're finding our app useful! We look forward to more sales to your business! Do let us know if you need any help. ;)

- Carmi @ Propel Commerce

October 23, 2021

I really love this app! It helped me with figuring out the issues I had within my store. It was easy to understand and is a great way to get an inside view to the customer's experience.

Blazing Beauty
United States
10 days using the app
December 21, 2022

Amazing app never thought it would be possible to view customer sessions, this will help us a lot in understanding the weak points of our website. Definitely a must have app if you are looking to scale and increase conversion!

Too Fast Autoparts
Canada
16 minutes using the app
Propel Commerce replied December 21, 2022

Hello friends at Too Fast Autoparts,

We're glad to hear our app is helping your business! Thanks for the review, Salim! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 24, 2021

Simple to install, use and the best part: the free version actually accomplishes something, instead of just teasing, or making you waste your time building something, to charge you later when it's time to use/launch the feature.

Bunny Bumm
United States
1 day using the app
June 2, 2022

It really is a very cool service. It works great. I recommend everyone to use it. They just have amazing and attentive customer service. They're on call, and they'll definitely help with any question. Although what questions?))) The service is very easy and efficient. I've been looking for something like this for a long time.
Thanks!

Outlet Deja Vu
Spain
About 2 hours using the app