Reviews (9,867)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

November 27, 2025

Helps customers check out quickly with ease and is easy to navigate behind the scenes.

gabrielcosmetics
United States
About 1 year using the app
November 23, 2025

love it! thank you for adding another value to my business my customers can use to support us even more!

Rose B Creation
United States
Over 4 years using the app
November 24, 2025

The app is a little limiting but overall, a great and easy experience to setup and maintain.

Twigg Musique
Canada
Over 1 year using the app
November 24, 2025

Easy to navigate and customize! Awesome appearance for the customers. Pleasant experience for everyone!

Edged And Essence
United States
4 months using the app
Edited September 12, 2026

I love the Shop app/channel. For my business, it gives me another way to get my products in front of customers. Personally, it makes ordering and tracking so easy!

Nostalgia 2 Now
United States
Over 3 years using the app
Edited December 10, 2025

It's user friendly and I like that is shows other merchants in the shop across the board.

KeiOshaSwim
United States
Over 2 years using the app
Edited April 23, 2026

I have no issues with Shopify. It’s very easy to use if I have a problem I can call and receive help. I’m older but very knowledgeable of tech. I think I am lol I’m just happy with Shopify you came in my life and I didn’t have to worry about how I was gonna get paid so I thank you for that.

Angella Vibe Daily
United States
10 months using the app
November 17, 2025

Love it- love the new advertising options, works so well for brands.

UCOgear.com
United States
11 months using the app
Edited November 22, 2025

GREAT! live tech support would help set up the shop faster

TEAMJESUSBRAND
United States
Over 2 years using the app
November 15, 2025

Don’t get many sales from the shop channel but I do use it to shop myself. Love it and the tracking.

Southern Rustic Candle
United States
10 months using the app