Reviews (9,867)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

Edited November 22, 2025

Shop has been easy to navigate and brought in new buyers! Getting the hang of it quickly!!

My Pampered Life Seattle
United States
Over 4 years using the app
October 28, 2025

Very simple and user friendly. I love that I can launch a campaign in minutes.

PB & Grape
United States
Over 2 years using the app
October 27, 2025

it wants $550 per customer. no way in hell we have margins likes those.

BoatEye360
United States
Almost 2 years using the app
October 22, 2025

cant change the settings and the customize feature looks different then actual app id love for someone to reach out to me and i will change my review

Tallow Balm Company
United States
About 1 year using the app
October 21, 2025

I love it I would like to see more ROAS like 2.8 to 3 Roas to allow us to be profitable. But overall amazing

GBruno Store
United States
Almost 2 years using the app
October 20, 2025

It's not as easy as people say. It takes time and a few tutorials to get the settings correct

Umi
Portugal
11 months using the app
October 16, 2025

I love the convenience and how everything is organized in one place! No more opening up several different apps to check delivery status on multiple packages from multiple locations, it's all right here!

One Light Candle Company
United States
3 days using the app
October 14, 2025

brings my product to new customers

Brazos Fine Shirts
United States
8 months using the app
October 12, 2025

Shop eases the checkout process and allows for quick and flexible payment.

Lushe Natural
United States
Over 2 years using the app
October 7, 2025

A lot of our customers use it - it's fast, easy, convenient, apparently quite secure.

smittyslittlefarm
United States
About 2 years using the app