Reviews (9,867)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

October 2, 2025

Love having another channel of buyers coming in through Shop! Thank you for the streamlined experience!!

LDS Dresses
United States
19 days using the app
October 2, 2025

She system seems to work well, however I am yet to rep any benefits from including in by store.

GravityOutdoorAndSurvival
United States
Over 1 year using the app
October 1, 2025

I have found new customers this way.

Plum Petal
Australia
About 2 years using the app
September 25, 2025

It is a really handy way for customers to track parcels and deliveries and contact you if there is an issue.

Wagstaff Watches
United Kingdom
Over 1 year using the app
Edited August 9, 2026

i love shop for both my business use and my personal use. Makes keeping track of my favourite shops easy to access.

The Kindness Croft
Australia
Over 2 years using the app
September 18, 2025

Not sure how my products end up on Shop, but I have received a fair amount of sales on Shop.

Trinitite Rocks
United States
About 1 year using the app
September 17, 2025

I've noticed a significant increase in sales since I started using the app!

Mockingbird Quilts
United States
Almost 4 years using the app
Edited September 23, 2025

Sometimes the quantity doesn't reflect the item being sold out

Bloomsbury Antiques Australia
Australia
Over 3 years using the app
September 15, 2025

It is relatively easy to set up once you know what you’re doing.
Orders come in clearly and payment is made on time.

FryeCakes Designs
United States
Almost 2 years using the app
September 11, 2025

I am not a tech person but I was able to customize my shop. I think it looks pretty amazing. I'm still navigating all the options available to me but at almost 60 I think I'm doing ok.

TLC Transfer's Etc
United States
About 2 months using the app