Reviews (9,870)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

September 11, 2025

I am not a tech person but I was able to customize my shop. I think it looks pretty amazing. I'm still navigating all the options available to me but at almost 60 I think I'm doing ok.

TLC Transfer's Etc
United States
About 2 months using the app
September 9, 2025

Still trying to figure it out. The custom storefront does not allow for much customizing. We'll keep working on it.

GoGardenNow
United States
About 2 years using the app
Edited July 29, 2026

Definitely worth using. Any resource that helps you get your product noticed in the vast expanse of the internet is valuable, and this one is no exception.

Neils Luggage Store
United Kingdom
Over 1 year using the app
September 5, 2025

Easy to use and great at monitoring payments and shipping

Audreysphotography&designs
United States
About 2 months using the app
September 3, 2025

Easy to set up and a lot of help from the AI assistant.

CRAFTY CONNECTIONS
Australia
5 days using the app
September 3, 2025

Its really good and easy to use. Customers can have an easy access and quicker to order

Organicnetherlands
Netherlands
3 months using the app
August 26, 2025

This app is not user friendly. I only can speak with a rep if I have a higher paying plan whis is insane do better. taking people money but, using AI is just lazy and being cheap.

PASH BOUTIQUE
United States
About 4 years using the app
August 26, 2025

Easy straightforward process to get products out in my store.

Wahooly
United States
Over 2 years using the app
August 20, 2025

Love the Shop App. Allows me to purchase and spread out my payments without causing any stress to my budget.

Yank Apparel
United States
Over 2 years using the app
August 19, 2025

Le da mucho más visibilidad a tu marca y tus clientas se sienten más seguras de hacer la venta.

JULIZCO
United States
About 1 year using the app