Reviews (9,869)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

Edited July 11, 2026

Have had a few orders from Shop and I'm fairly new. Altogether, I'm pleased.

Estherize
United States
Over 1 year using the app
Edited December 9, 2025

If your looking to make a sale this app has great integration with shopify.

MerciGrace Boutique
United States
Over 4 years using the app
June 23, 2025

Shop is an app that promises a lot and delivers next to nothing. The app delivers about 0.1% of monthly sales. Customer support from Shopify is non-existent.

Flying Wild
Ireland
Over 3 years using the app
June 14, 2025

Everything is here to run a successful business. Certain details of the app are somewhat daunting for a new user. On the flip side, I see amazing opportunities for expansion.

The Globe Emporium
United States
7 days using the app
June 1, 2025

Advertising is a TOTAL RIP OFF!!! I sold 2 items and was charged more than my profit margin from SHOP... I will NEVER Advertise with them again

Bongo Beachwear
United States
9 months using the app
May 13, 2025

Fantastic platform, so well developed and easy to use for the customer. Please bring advertising features and Shop Promise to the UK!

The Packaging Club
United Kingdom
19 days using the app
May 11, 2025

Good, just super dominant over all the other payment options, but works

Meeko
Finland
About 2 years using the app
May 9, 2025

So far so good! So far I have loved the ease of shopping and selling with Shop

Keto Candy Girl
United States
Over 3 years using the app
April 10, 2025

It was a great experience. I love these items. So fun and bright and honestly really comfortable to wear.

Run Ugly
Australia
About 1 year using the app
March 7, 2025

Very user friendly and has a lot of different campaign options that hel drive branding and business. I plan on utilizing it more and learning all its capabilities.

Trendy Shopping Deals
United States
7 months using the app