Reviews (9,876)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

March 7, 2025

Very user friendly and has a lot of different campaign options that hel drive branding and business. I plan on utilizing it more and learning all its capabilities.

Trendy Shopping Deals
United States
7 months using the app
February 19, 2025

I've only had positive experiences with shop both as a customer and shop owner.

MARAIS Home & Garden
United States
Almost 2 years using the app
February 19, 2025

Excellent and give us free organic traffic that boosts sales. Thank you Shopify so much !

iSmart Home Gadgets
Hong Kong SAR
Over 1 year using the app
February 15, 2025

So far so good. Customisation options can be better however.

Trendy Aussies
Australia
8 months using the app
January 30, 2025

So far, I like Shop, I have received more purchasing customers than I did prior. Every little bit helps.

The Command Bunker
United States
About 1 year using the app
January 9, 2025

Shop has streamlined our process and provided up-to-dated information to our end customers

MOVING COFFEE ROASTERY
Canada
Over 1 year using the app
January 9, 2025

I love this app because it gives me another option to increase the visibility of my products. My customers love it because of the ease and trust it provides when shopping with my brand.

Bougie Brown Girl Co.
United States
Over 1 year using the app
December 29, 2024

For those just starting out, this is a great site to feature your goods. It does take some time to learn, but it is pretty user friendly.

Plans with Aloha
United States
Almost 2 years using the app
December 27, 2024

Easy to navigate and send buyers to my website!

SnoCo Candles
United States
8 months using the app
December 24, 2024

I want more options to customize the store interface.

LUXURY VIOLET
United States
2 months using the app