Reviews (9,731)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

Edited August 5, 2026

I’ve been using the Shop app for two months now, but unfortunately, I haven’t seen any increase in traffic or sales. I initially installed it under the impression that it would help run my ads and drive visibility, but so far, the results haven't met those expectations. It would be great to see more actionable insights or features that actually help boost traffic to the store.

ARBA Global
United States
5 months using the app
July 10, 2026

Long an tiring process, but not bad considering I have not worked on a computer in 9years.

SWH This & That Enterprises
United States
20 days using the app
July 10, 2026

Shop increased my sales by 20% immediately.

Boston Industrial Tools
United States
About 3 years using the app
July 22, 2026

Very good app, I adapted it to my shop and since then it has continued to grow my customers. I highly recommend it.

TiDealz
United States
5 months using the app
Edited July 30, 2026

Very useful. Keeps detailed information for sales, purchases and deliveries.

KINETIC CONTRIBUTORS LLC
United States
About 1 month using the app
July 6, 2026

My customer placed an order. Within an hour we had a tracking number. The quickest response I have seen.

EveryNest
United States
13 days using the app
July 7, 2026

The app has been good for my business so far. Easy transactions for customers.

IronSight Syndicate
United States
About 2 months using the app
May 27, 2026

Good overall. Just wished there was more to organize the shop experience. Plenty of products, even if unchecked from shop on shopify still do appear.

Lancolia
United States
Almost 3 years using the app
July 4, 2026

So many great functions and the AI Sidekick is a huge help in customizing

Mossy Paws Rare Plants
United States
27 days using the app
July 2, 2026

Always works, no issues. Love this being available to my customers.

Topsy Curvvy Co
New Zealand
15 days using the app