Reviews (9,889)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

May 27, 2024

Shop provides me with great tracking and keeping up with what I've ordered. It also offers good suggestions of things I may need

Simply Soaps by Jenny
United States
About 1 month using the app
May 24, 2024

I'd like the ability to advertise more with this app to drive traffic to the page.

Moonflower Crystal Bar
United States
7 months using the app
May 21, 2024

It has a really nice look. Yet not all tools are available in Canada.

Zeus Prosper
Canada
1 day using the app
May 21, 2024

Clients really appreciate the payment plan options

SOUL LIFE FITNESS
United States
21 days using the app
May 21, 2024

Easy and concise way to shop. I love offering this payment on my website as well !

MY SKIN SPOT
Canada
Almost 3 years using the app
May 18, 2024

It’s good but I can’t reach support when I need them and then they will respond but I’m not online. Then it’s hard to reach them again.
I have certain issues that I don’t see a solution for and therefore I need to speak with someone sometimes

Deevine Tress
United States
About 1 month using the app
Shopify replied May 21, 2024

Thank you for your review. Our Shop Support Team is more than happy to help support your questions and is available through this direct link: https://shopify.link/bmyj. Please share your questions there so you can get the support you need. -Olivia, Shop Support

Edited August 16, 2026

The app allows me to improve my product performance with assistance on best practice idea's. It is good.

Fifth at Twelfth Candle Shop
United States
Over 2 years using the app
May 16, 2024

Have gotten a few orders from Shop. Thank you!!!

Golden Tallow
United States
6 months using the app
May 16, 2024

Easy setup , and easy to use in the shop app as well when I tested it out.

Kings Best Pick
United States
12 days using the app
May 14, 2024

Useful apps, massive support across most suppliers, and easy to use.

GamingDirect.com.au
Australia
4 months using the app