Reviews (9,894)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

June 28, 2024

I would recommend this because it has unique, beautiful and economic price products that make your surrounding area an eye catching experience. With there variety of products, from a Thank you to a portrait for your wall. You can fine it here.

HarmonyVirtue
United States
7 months using the app
June 26, 2024

Amazing Sales channel with great leads and good conversions

Mod Mode Store
United States
Over 2 years using the app
June 26, 2024

if you get a chargeback you're finished I've had over $100,000 worth of orders through shop and they disabled my account after around 10 chargebacks. They will never side with you.

ELOHIM
United States
11 months using the app
Shopify replied June 28, 2024

Hi, there! I'm sorry to hear about your experience. In order to use the Shop sales channel, your store needs to have a chargeback rate below 1% over the last 6 months. I recommend reviewing this help document (https://shopify.link/Vj74) on how to prevent chargebacks on your store. If you're not currently eligible to use the Shop sales channel, that doesn't necessarily affect your store overall. If you have questions about your account, please get in touch with us here (https://shopify.link/vRnL). We'd be happy to help! - Greta, Shopify Support

Edited September 19, 2024

very good just make my first sale

Sport Emporium 7
Canada
4 months using the app
June 20, 2024

Shop app is one of the key performance value for our store. We love how simple it is for users to see the collection and shop.

TheUrbanGeek
United States
About 1 year using the app
Edited December 11, 2024

Shopify Works Very well for my boutique. Easy and convenient for my customers and bookkeeping. I also like the phone app layout.

Just Fabulous Consignment Boutique
United States
Over 2 years using the app
June 15, 2024

It' user friendly and the ability to track your package is amazing.

Bea Chic Boutique
United States
11 months using the app
June 14, 2024

I'm a store owner using the app and I have sold lots of product on that platform and I'm looking forward to making more sales with Shop.

The Skull Lab
United States
7 months using the app
June 6, 2024

I wish it was easier to transfer a shop to another Theme just by changing the Theme. And saved images should be easier to navigate through.

UpNorth
Sweden
3 months using the app
Edited June 17, 2024

Shop is so easy to work with on shopify. I love it and the customers love it. I highly recommend this app.

Texas Treatz
United States
5 months using the app