Reviews (9,881)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

July 8, 2024

Helps with site quick view when short time straight to the point of items.

Caramel Beauty
United States
2 days using the app
July 7, 2024

It has led to additional sales and customers use it

Historical Caps
United States
10 months using the app
July 5, 2024

Easy way to start a small business. Step by step instructions. Easy for a redneck like me!

Redneck wood shop
United States
19 days using the app
July 6, 2024

I find the tool to be extremely intuitive, easy to use, and highly efficient in checking my analytics. It's also very understandable.

IdenticalEternalSuns
United States
5 months using the app
Edited July 9, 2024

This is a great avenue to get more customers, and it keeps our customers up to date on the progress of their order.

DiscIn
United States
4 months using the app
July 2, 2024

i really love this app its great for sellers helps me to get extra sales

KashmirVIII
United States
9 months using the app
June 29, 2024

I would recommend it because it help novices like myself who are new to E-commerce feel more confident in building their brand. Thank you for all your support!

Maisie Grace Designs
United Kingdom
8 months using the app
June 28, 2024

I would recommend this because it has unique, beautiful and economic price products that make your surrounding area an eye catching experience. With there variety of products, from a Thank you to a portrait for your wall. You can fine it here.

HarmonyVirtue
United States
7 months using the app
June 26, 2024

Amazing Sales channel with great leads and good conversions

Mod Mode Store
United States
Over 2 years using the app
June 26, 2024

if you get a chargeback you're finished I've had over $100,000 worth of orders through shop and they disabled my account after around 10 chargebacks. They will never side with you.

ELOHIM
United States
11 months using the app
Shopify replied June 28, 2024

Hi, there! I'm sorry to hear about your experience. In order to use the Shop sales channel, your store needs to have a chargeback rate below 1% over the last 6 months. I recommend reviewing this help document (https://shopify.link/Vj74) on how to prevent chargebacks on your store. If you're not currently eligible to use the Shop sales channel, that doesn't necessarily affect your store overall. If you have questions about your account, please get in touch with us here (https://shopify.link/vRnL). We'd be happy to help! - Greta, Shopify Support