Reviews (9,897)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

September 11, 2023

I love the app, but it definitely needs more details on how to run campaigns and use it to improve sales.

Periwinkles Cutters
United States
Over 2 years using the app
Shopify replied September 15, 2023

Thank you for taking the time to leave a review! If you are wanting to learn more about the customization options for the Shop sales channel you can find that in our Help Center here: https://shopify.link/N8L8. If you want to learn more about running ad campaigns on social media platforms or search engines, I recommend checking out their help resources directly. -Shay, Shop Support

September 5, 2023

Really helps make sales! Great way to advertise our shop and track packages!

Tribute Clothing Co
United States
9 months using the app
August 14, 2023

The shop is very easy to use, and it also has its own traffic, a very good experience. The first order in our store is the shop app. I recommend everyone to use it

Talaria Shop US
Hong Kong SAR
4 months using the app
August 16, 2023

Any purchase we've had through the Shop Channel has ended up being a fraudulent purchase resulting in financial loss and emotional turmoil.

Nest and Sprout
Canada
Almost 2 years using the app
Shopify replied August 19, 2023

I'm sorry to hear about your experience with fraudulent orders, and I understand that it must have been stressful to handle. Unfortunately, fraudulent orders are a possibility regardless of the channel. To help prevent this type of activity going forwards, I recommend checking out our fraud prevention guide here: https://shopify.link/Qe1p. -Sophia, Shopify Support

August 18, 2023

Easy to install, seamless to do business with, all around a joy. Thank you for the extra business to our store!

Cuyana
United States
About 2 months using the app
August 20, 2023

Honestly it's one of the best things storeowners could ask for.
Allows customers to browse your entire catalogue and leave reviews at ease which has helped me a lot.

Ikigai Garage
Australia
Over 1 year using the app
August 24, 2023

Easy shopping experience with many options! Saves shipping and payment options as well which makes it quick and safe!

Bedlam Beard Company
United States
21 days using the app
August 26, 2023

I am happy with the Shop Channel, the program works well and allows my business to be in the forefront of my customers

James St Boutique
Australia
Over 1 year using the app
July 29, 2023

Our clients love to use the split pay options. If our clients are happy we are happy with the app.

Miami Links
United States
6 months using the app
July 30, 2023

Quick and easy to install to Shopify. Great support. We love the design and ability to use - so easy. Most of all our customers loving using it too. Thanks Shop!

Silvermaple Boutique
Australia
About 1 year using the app