Reviews (9,896)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

October 26, 2023

Great both as a merchant and as a customer. Excited to see where Shopify continues to grow and expand it's offerings.

RINO Ready
United States
Almost 3 years using the app
October 24, 2023

I've made a lot of sales via Shop. Highly recommend if you're looking for a successful sales channel.

That's A Cool Tee
United States
Over 2 years using the app
October 19, 2023

absolutely love this app. just customized it yesterday for our storefront, and made our first sale in the shop app today. we're not even sending traffic there. This thing is amazing

halfpricedmacs
United States
About 1 year using the app
October 19, 2023

I like the concept as it's a direct competitor to Amazon. I wish there were more marketing options.

Skiff Life
United States
Over 2 years using the app
October 15, 2023

We have enjoyed the simplicity of the app customisation and set up. A great assest for our business, Nook Collections.

Nook Collections
Australia
7 months using the app
October 17, 2023

Shop app is great! Easy to use, and a good way for customers to find us and follow our brand. Can't complain

Fusion Motorsports USA
United States
7 months using the app
Edited March 19, 2024

the wording is covering up the products on my store

Unique Luxe Life
United States
About 2 months using the app
Shopify replied October 21, 2023

Hi, Unique Luxe Life.

Thanks for taking the time to leave your review.

While we're not able to take a look at your store from here, I recommend getting in touch with our support team via the Shopify Help Center: https://shopify.link/vRnL. We'll be able to take a more detailed look into the wording and positioning of the products on your store. -Victoria, Shop Support.

Edited December 6, 2024

Customers and I like Shop because of the options and visibility. I like for my images to show up properly. That will allow me to be a little more confident.

BombFace
United States
Almost 4 years using the app
October 13, 2023

Love this App I sell on it and also love to purchase items on this App. Easy to use

Savi Jewelry
Canada
7 months using the app
September 28, 2023

Great app that drives sales and makes the experience easy for the customer. Easy to set up and customise as a seller, easy to use as a customer.

BadHandCoffee
United Kingdom
3 months using the app