Reviews (9,894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.
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Absolutely amazing it's a must-have, it increases trust among customers good/bad reviews - trusted reviews matter the most and your ability to resolve them, additional in terms of category shopping shop app is currently at no.2 charts in the app store.
Great channel & easy to navigate app that integrates seamlessly with Shopify.
I've had many orders from people who find my store on Shop.
Love this app! I hope in the future store owners can moderate their own reviews but for now its great and the customer service is awesome. Mahalo for your help!
Thank you for your review! Currently, customers can submit a review after they have made a purchase and used the Shop app. Once submitted, reviews are assessed for any of our policy violations. Shop may reject or remove a review if the review violates any of our Shop policies. At this time, store owners can not remove reviews. -Emily, Shop Support
It is bringing us more sales and exposure.
Love the shop app.
It has helped our business grow and get new customers.
I've picked up more orders from Shop than from my website
Can't even change the store header, random review ranking. So far, only problems.
Hi Arrtopia, thank you for taking the time to leave a review for the Shop sales channel. I am sorry to hear you haven't had a great experience so far, and I want to assist you with that. You can customize your shop preview in the settings for the Shop sales channel in your store admin. You can learn more about this in our Help Center here: https://shopify.link/N8L8. Please don't hesitate to reach out to our authenticated support team through the chat option in the Help Center for more support. -Shay, Shopify Support
Having an additional mobile and web based channel via Shop.app is a great advantage. Thank you Shopify.
Good app now that we are able to submit responses to customer reviews. Always good to see both sides of a conversation.
