Reviews (9,894)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

February 13, 2024

Does not allow me to take off my phone number!!!

Revengeance
United States
Over 2 years using the app
Shopify replied February 15, 2024

Hi, There. Thank you for taking the time to leave your review. You can delete your Shop account which will remove your email and phone number from the platform. Follow this help doc for more information: https://shopify.link/KWjM. If this isn't the solution you're looking for, please contact our support team here: https://shopify.link/bmyj. -Kitana, Shopify Support

Edited December 7, 2025

i want to try ad for a week and it get set for may 2026 at 15.00 a day so i paying out more them i am make

Cathy,s new look fashion &beauty
United States
Over 4 years using the app
February 1, 2024

It is a good platform, however, we need better integration between web store, apps, Shop App and minis

Project.Mozi
Hong Kong SAR
Over 1 year using the app
January 27, 2024

It’s great. Gives customers options to pay without using credit cards . No interest is always a plus! Easy to use.

7 Wonders Interiors
United States
Almost 2 years using the app
January 26, 2024

Love the shop app sales channel, has brought in customers we would have never got otherwise for free!

Marching Dogs
United States
About 2 months using the app
January 21, 2024

Amazing! Easier to promote the products. I use this app for my own shopping so I find it easiest to shop with as well.

E-Comforts
United States
17 days using the app
December 29, 2023

I love this app! They have taken my business to another level! It has gone places I have not been to advertise and to more people. They have helped me tremendously!

Rochelle's House LLC
United States
12 months using the app
December 28, 2023

Geeting clients from Shop Channel. Thank you!

BUZZFORBUYS
Australia
12 months using the app
December 15, 2023

Shopify's Shop App is simply amazing for boosting sales and delivering outstanding results. Its seamless integration, user-friendly interface, and data-driven insights have made it an invaluable tool for my e-commerce business. Highly recommended

cashymart
United States
5 months using the app
Edited December 27, 2023

Its good,,so far, its the only place I am selling and through my website dorectly

GERCHIC STORE
United Kingdom
9 months using the app