Reviews (9,799)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.
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The Shop gives our potential customers the confidence to shop with a proven and reliable product provider. Shop proactively manages those conditions to safeguard their subscribers to shop with approved suppliers only. This is a big PLUS for Harrys for Menswear
This app takes the liberty of re-writing my thank you pages and inserts information that is not accurate. I am not a programmer and cant figure out how to change this.
I have more customers get angry with me because of this app
Hi, there.
We appreciate you taking the time to share your review. We're sorry to hear you did not have an ideal experience navigating the app.
Our Support team would like to further understand the issues you have mentioned. If you'd like, you can connect with our authenticated Support here (https://shopify.link/vRnL) in order for us to take a more detailed look. -Victoria, Shop Support.
The app is installed by default. Even if you install they leave traces of your store and products to the app and they force you to keep the app installed to remove them which makes no sense. This is what their Support said.
Hi there. Thank you for sharing your review. This app is available to eligible merchants. If you prefer to disable it's functionality, kindly head over to the Shop Channel tools in your admin and manage your settings. You can adjust settings related to Shop app discoverability, Shop Pay, Track with Shop, and Shop chat. -Mac, Shopify Support
Great app. Provides my clients with an extremely easy way to checkout. It also gives me a stream of reviews that I don't even have to worry about asking for.
Since I've added Shop to my website, I have been getting more sales. I would recommend this app to anyone looking for a good marketplace to sell your products with.
Shop has been great. I didn't pay much attention to it until I noticed a significant number of new customers coming from there.
It seems straightforward, simple, and pretty! It would be nice to have more control over the layout, but maybe its simplicity is what's so good about it. More information of analytics would be helpful, too.
Excellent! We've been using the Shop app by Shopify for a while, and it's been a fantastic experience. We have encountered no issues at all. The app is incredibly user-friendly, making it easy to manage our store on the go. It's streamlined our operations and improved our customer service. We highly recommend it!
Easy to work with.One of the app's standout features is its clean and intuitive interface. Navigation is straightforward, allowing users to switch between tracking orders and browsing products effortlessly. The app's integration with numerous online stores also means that users can shop from multiple brands within a single app, which is a notable convenience.
It is a unique marketplace that has proven beneficial to my store. I regret waiting so long to connect.
