Reviews (9,799)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

April 6, 2024

It's been very good. My sales increase by 20%.
Thank you

Menterverse
United States
About 1 year using the app
April 4, 2024

Shop has been an incredible asset to our business! Since integrating Shop, we've noticed a significant increase in website traffic and customer engagement. Its user-friendly interface and seamless integration with our online store have made it easier than ever for customers to browse and purchase our products. We're thrilled with the results and highly recommend Shop to any business looking to boost their online presence and drive sales

Grit Knives
United States
About 1 year using the app
April 4, 2024

Shop has been responsible for 80% of my new customers. I wish the app could be even more customizable - I'd like to feature products and not collections. I only see an option to show All Products, and I'd just like to focus on a few.

The Musical Heritage Society
United States
10 months using the app
April 3, 2024

This is a convenient way for consumers to buy from our store but the delivery is not great.
The way product images are cropped differently from the online store creates an inconsistent appearance from one to another.
All images should be based off the 1:1 ratio like the online store.
A timed availability feature would be great too. Being able to set a date & time to release products on the online store is very useful but having to manually post to the shop app is a pain.

Olympia Skateshop
United States
About 1 year using the app
April 1, 2024

Great addon, have great traffic and sales due to this app. Currently have one chargeback due to a fraudulent customer messing with my store, but overall the app had made various sales.

Pertinacia Perfume
United States
5 months using the app
April 2, 2024

I have used the app as a consumer, and I'm excited to launch my business on an easy to use and feature-packed site! I have enjoyed purchasing items on Shop in the past, and the delivery tracking feature and the Shop Pin login feature are favorites. Thank you for a great app!

CogsCraft.co
United States
16 days using the app
Edited May 2, 2024

I have been getting quite a few sales and reviews via shop. I am looking forward to adding more options to my shop and future upgrades that are not currently available in Australia

The Blackmarket Lingerie and Swimwear
Australia
Almost 3 years using the app
Edited October 13, 2025

Really good way to get extra orders and trusted buyers! Would love a way to do shop promise, we are a small business with brick and mortat and don't get 50 orders a month online yet.

The Modern Canine - Dog Store & Grooming
United States
Over 2 years using the app
March 10, 2024

I have gotten an increase of sales, I have the app for awhile so I say be patient and let your products speak for itself and you will get sales using Shop it brings customers to your store.

IM PERKY Boutique
United States
Over 1 year using the app
February 27, 2024

Have received sales from the app. A lot of potential customers are looking for finance options, unfortunately not available to Canadians:(

Street Rides
Canada
About 1 year using the app