Reviews (9,863)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

January 26, 2026

Very easy to use, but don't understand why our logo was not included when we were integrated

Chicago Candle Co.
United States
Almost 3 years using the app
January 27, 2026

There campaigns fees are a rip off for small businesses

SCENTIFY ESSENCE
United States
Almost 2 years using the app
January 20, 2026

Very easy to add, modify, and update "Shop" setup

ShaGha
Canada
Over 2 years using the app
January 20, 2026

Excellent app it has helped drive more traffic to my website therefore increasing sales. It's been a great help to my business.

Kanndie
Canada
Almost 3 years using the app
April 24, 2026

good so far. easy to implement

House of Trendz Boutique
United States
Over 2 years using the app
April 24, 2026

So far It a good. The platform is highly effective at driving actual sales and conversions, not just empty traffic. Ad spend can be higher than expected, requiring active management and optimization to maintain healthy profit margins. It is framed as a "high-performance" tool—powerful and scalable, but one that requires a bit of a learning curve to master the efficiency of the spend.

Bowie Salon and Spa
United States
Over 4 years using the app
January 15, 2026

Amazing for showcasing our favorite products and being able to shop other brands within the app. Also perfect for buying and selling on! 10/10

Country Barn
United Kingdom
Almost 3 years using the app
Edited February 2, 2026

It works well and is easy to use with great functionality.

Clever Shield - Asset Protection
United Kingdom
Over 3 years using the app
January 14, 2026

this app is very best to get sales in just some little $ advertising
and got a good sale

Our3Designs
United States
10 months using the app
January 8, 2026

its been good. only had one customer seem to be a scammer others have been wonderful!

Rose Layne Boutique
United States
Over 3 years using the app