Reviews (9,864)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

December 27, 2025

I love the total integration that Shop offers. I am looking forward toa productive 2026 with the Shop app and Shopify!

Thank you Shop and Shopify for making the transition from another service a breeze!!!

Blue Dog Moon Fiber Arts
United States
9 days using the app
December 25, 2025

So far, so good. Just started my business online this past weekend and with the 40 sales it has gone off without a hitch. Love it so far.

North Candle Co
United States
About 1 month using the app
December 25, 2025

The Shop App shipping notification and data is very inaccurate.

Thirteenth Heaven Co.
United States
Almost 3 years using the app
December 24, 2025

Great app! Simple to set up, works exactly as expected, and adds real value to my Shopify store. Definitely worth installing.

OG-Organic Hair
United States
5 months using the app
April 22, 2026

Very easy to use.

LadyBats Crafts LLC
United States
About 1 year using the app
April 22, 2026

I loved it, it's great so far. Thank you

Infinite Visibility
United States
About 2 years using the app
Edited April 29, 2026

Easy to use and accessible.ready to sell the products. Hopefully it will go well

Robin’s Creations
United States
9 days using the app
December 20, 2025

Not all products can be listed. In house Delivery or shipping options needed.

M & M Tree Service
Canada
Over 3 years using the app
December 18, 2025

Not 100% sure how all of this works but I did manage to get a 4 ROAS on my spend.

Sante Grace
United States
About 5 years using the app
December 17, 2025

Double charging customers in a app that i didnt even want and was opted into by Shopify.

MUD WITCH
United States
Over 2 years using the app