Reviews (4,726)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

Edited November 6, 2020

Made the change over from mailchimp, not bad so far. Hopefully more custom template designs for seasonal holidays are in the works like the cool new black friday ones!

7eye by Panoptx
United States
3 months using the app
Shopify replied November 6, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.

At the moment, there is an option for adding social media icons to the footer of your emails, as well as button options to add to the body of the email which can link to your social media pages.

I'm going to follow up with you with an email, to open up the lines of communication here, in case you had a different kind of social media button in mind so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

November 7, 2020

Easy to use, but wish the address default was hidden (instead of having to have me to remember to uncheck every time), as many store owners may be running a business out of their home.

Mamas Got Heart
United States
About 2 months using the app
November 9, 2020

I used it to make my first mailing. Absolutely perfect would recommend it to everybody...very easy and even had a template in my own website colours

TeaSaltAndSpices
Netherlands
About 1 hour using the app
November 9, 2020

I used this app to inform my subscribers that we have a new collection online. It was really easy and quick

locolocobrazil
Greece
About 9 hours using the app
November 10, 2020

My first email campaign has now been sent out. The app is simple to navigate and easy to use. Awesome!!!

Re-Rides
Australia
About 2 hours using the app
November 11, 2020

This is my first time emailing my subscribers and this app made it so much easier to send out cute mass emails. I'm very happy with the turn out

Rune Cosmetics
United States
29 minutes using the app
November 11, 2020

I have used many email platforms before. I loooooved this. Thank you, thank you thank you. Love you guys

Paws Paws Miami
United States
29 days using the app
November 12, 2020

love the fact that i can send free newsletters every month!!! love the fact that its integrated with the store products so no more hassle with other services

Miledy Naturals
Romania
6 months using the app
November 13, 2020

I think I will use it a lot . very easy to set up professional looking marketing e-mails . and a lot of templates to choose from .

33 Rue Majorelle
Morocco
3 months using the app
November 13, 2020

I love the pre-drafted email campaigns. They have given me good ideas and I only have to modify them slightly. I love the email templates with product sections and the ability to add bold eye catching colors in the background. The analytics coming back via reporting is very helpful. I wish it was a little less labour intensive to quickly go in and make a modification to the email body without having to reschedule the campaign again. It is like starting over and is inefficient. There are always tweaks that you think of after you have scheduled the email and it is waiting in the pipeline or I may think of going back in to tweak a deal we are offering etc. so a little more flexibility to do that would be very helpful. Also, it would be extremely helpful to be able to delete a customer group as my groups are getting a bit cluttered and I made some blunders when I first started using these so would be nice to be able to clean them up and also order/sort them. Thanks you for a great app!

The Canadian Birch Company
Canada
18 days using the app