Reviews (4,726)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

October 30, 2020

Very easy to use. Good selection of templates to choose from and simple to edit. I will continue to explore the app

Music Box Designs
Netherlands
9 days using the app
October 31, 2020

It's a GREAT app to send basic newsletters, however, for 5 stars it would need to have additional features like i.e. the option to insert responsive grids, more fonts and custom fonts. Other than that we are very happy that we can use a stable and safe app that is very easy to use. Thank you Shopify for enabling us to not have to use 3rd party apps.

Danny Albu
Ireland
4 months using the app
November 2, 2020

Did not really use it yet. But hope to be giving 5 stars. But now I will wait until further review.

BuildSaver
South Africa
2 months using the app
November 2, 2020

I'm glad Shopify finally came out with email service! I have been able to replace my basic Omnisend account. However, Shopify needs to add the ability to create welcome/flow/automatic emails in order to compete with real email services. Please add it soon!

Mimochai
United States
7 months using the app
November 2, 2020

I WOULD HAVE LIKED TO BE ABLE TO ADD SECTIONS IN THE TEMPLATE BUT OTHERWIS EIT WAS GREAT - VERY SIMPLE TO USE

Mama Bamboo
United Kingdom
33 minutes using the app
November 2, 2020

I was looking for something simple and found this. It has been really easy to use and with a decent volume of emails for free to small entrerpises like mine! Thank you guys!!

Ámbar Café Especial
Mexico
40 minutes using the app
November 2, 2020

It would be really good if products could be uploaded in groups So a block of 4 for example. Works well enough for my needs at the moment

SeventhSenseSilver.com
United Kingdom
5 months using the app
Edited November 3, 2020

Needs more layout options! It's good, but it's needs more creative options to do different layouts. Needs ability to changes size of images. Thanks! Also, I had trouble filtering my customers by the product they bought. I needed to send out an email to all my customers who pre-ordered left handed picks, and I had to manually tag 200 customers. There needs to be the ability to filter customers by the product they purchased. Shopify is great though. Nice work!

Black Mountain Picks
Canada
6 months using the app
Shopify replied November 4, 2020

Hey there!

Amy here from Shopify. Thanks so much for taking the time to leave us some feedback. In terms of your customer list, that would be something done directly in Shopify, I’ll take a look and see what options there are.
We are consistently working on new templates. I would love to hear more in terms of what you are looking for. I'll send you an email so we can continue this conversation!

Amy l Shopify

November 5, 2020

Easy to use, very helpful and cheap over 1000 emails, pretty much a must for some easy mails! Should try.

Molychile
Chile
8 minutes using the app
November 5, 2020

Shopify has been so easy to use and design my website with. I love all of the built in features and great marketing tools too! Highly recommend to new and experienced users!

Collin The Shots: Coffee Table Books
United States
About 1 hour using the app