Reviews (4,701)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

May 2, 2025

Easy to use; would be great if the editing was not so "clunky". A better word editor would make this sparkle.

HARKO Day Trading
United Kingdom
About 3 years using the app
April 29, 2025

Not bad somewhat user friendly and adaptable, I wish there was more templates to chose from and it can get finicky when updating and editing but it works pretty well and ends up looking really nice once you get the hang of it!!

SCense Luxury Oils
Canada
5 months using the app
April 22, 2025

So easy! Fast and simple. The templates are great, and edits take just a couple of minutes to customize. You can even schedule the send time and date. Oh, and it is FREE

Epoxy US
United States
About 3 years using the app
April 15, 2025

I love using it, very simple. But I do wish I could sort through my emails by draft or not. I have some drafts that have gotten lost in the mix of emails that have been sent and emails that are scheduled. I would love to be able to sort by status.

Texas Quiltworks
United States
Over 2 years using the app
April 4, 2025

Easy to use and navigate, I love seeing my analytics so that I can tailor my emails better. Free is a huge bonus!

Cre8tively We Tees
United States
9 months using the app
April 4, 2025

It's great, but my biggest issue is that I don't have the option to display my emails based on their title, and not the subject line. I have several workflows that use the same or similar subjects so it's impossible to tell them apart without opening them. Would be great to have the option (or even make Title default over Subject). That is how MailChimp does it.

Thanks so much!

Susie Benes
Canada
Over 1 year using the app
March 18, 2025

This has been the easiest part of my Shopify setup so far–super intuitive, great pre-set options. Only thing I would improve is setting your brand colour defaults for all emails automatically.

pitter patter
Canada
About 1 month using the app
March 17, 2025

easy to use and effective, the way you can schedule emails is a great feature too. I used to use another company to send emails but it was never this straight forward. Even porting all my customers email addresses over was stress free

Mermaids and Dinosaurs
United Kingdom
Almost 2 years using the app
March 11, 2025

A GAME CHANGING APP that actually works and it's FREE!!! Wow, a Shopify app that actually works and it's free as well. I've been using this Shopify Email for the past 13 months and I have to say I love it. It works so well with 40% plus open rates and it's quite easy to use. I wanted to use this app for a year before I could compare (and review) it to two other very popular and expensive email marketing apps that I had used for over 5 years combined. I love that it has similar features like the other expensive apps. Some of the similar features are automated discount links, very useful templates and AI generated options. My only suggestion that I would like this app to improve is to have a 'Save' or a template option for email footer.

See My Curls
Australia
Almost 2 years using the app
March 6, 2025

I wish it were easier to change the width of photos and/or to put together two or three together, but otherwise I'm enjoying using it!

Karen Grey Books
United States
11 months using the app