SmartrMail Email & SMS

I’d like to first start off by saying that I have been using this app for 10 years as of this month. This is a fantastic app and one of the best regarding email marketing on Shopify.

This review is specifically geared toward the employee who has gone above and beyond to ensure I’m taken care of. It isn’t every day that you have a 10-year customer of your app or service, but after 10 years of using these services, I needed assistance with really fine-tuning both of my store's marketing campaigns.

“Jesse Correy” is the representative from this company who has gone above and beyond to take care of me. We have worked together to make changes to both of my stores to fine-tune everything to bring the most ROI back to my business.

Jesse Is located in New Zealand, and I’m located in the United States. Obviously, we are in different time zones. Jesse Has spoken to me during my business hours (which makes it somewhere around 1am in the morning in New Zealand) numerous times. This is unbelievable, as I don’t know of any other company that would have an employee work at all hours of the night to assist their customers.

Jesse did exactly this multiple times, and I’m happy to say after several months of working together, my email marketing is on point now & I really wish I had reached out previously to get everything tuned the way it is now.

If you have any doubts about this company, take a look at their reviews, as they speak for themselves. Jesse and the entire team are definitely on top of their stuff and don’t hesitate to go out of their way to help their customers. In my opinion, this is what makes a business a good business.

Sorry for the super lengthy review, but I wanted to pass on my feedback to not only other customers who might be interested, but also company management, so that they know how great of an employee they have working on their team.

Jesse, if you see this review, thank you brother. Thank you for everything that you did for me to help get my store dialed in the way it is now. I look forward to many more years working with SmartrMail! :)

An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.

Marketing emails are very easy to put together and save a lot of time. I like all of the template options too.

The app is super easy to use. It does everything I need it to do. I'm using the free version and it is still great!

Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.

This app is easy to use, and the templates are really flexible. It would be nice if it could be linked to the loyalty app I have.

Very good app, so easy to set up and edit Email. The only thing I need to do is finish editing an email, the app will do all the rest.

I used this app to kick start my email marketing. Love the templates and automation that are easily editable. Hope this would generate sales ultimately.

Just installed this app, going to try it. I had email marketing apps before which I didn't like. Hopefully, I will have a positive experience with this app.

My first newsletter with smartrmail was very fast and easy. I have some automation set up that only took a few minutes. I canceled my MailChimp paid account :)

Loving SmartrMail!