Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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We had a very positive experience during our migration. The team guided us through the entire process with a clear plan, helping us understand each step and making what could have been a complex transition much smoother.
They were very responsive and always available to answer questions, which gave us a lot of confidence throughout the project. Their support was key to keeping everything on track and ensuring a successful launch.
Special thanks to Arlon for his support and for helping us navigate this migration so smoothly!
Thank you so much for sharing such a detailed and thoughtful review. Migrations can feel daunting, and making that process clear and confidence inspiring for our merchants is something our team takes a lot of pride in. We're really glad the communication and planning made the transition feel manageable. Welcome to Recharge, and please don't hesitate to reach out if you ever need anything!
Made the mistake of moving away from recharge at the start of the year. Couldn't get back quickly enough. Recharge are the best at what they do!
Welcome back! We're so glad you found your way back to us, and we truly appreciate you sharing that. We'll keep working hard to be worth it. Thank you for the kind words and the 5 stars!
Dan is so helpful!
Dan is the best! So glad he's been a great resource for you. Thanks for the shoutout!
Great customer support by Vuk K.
Vuk is great and we're glad it showed! Thanks for taking a moment to share and we're here whenever you need us.
Was able to use live chat to be able to clarify what had happened on a customers account where three accidental charges were triggered. An explanation was given so I now feel able to go back to the customer
Really glad we were able to give you a clear picture of what happened on that customer account. Understanding the why is just as important as the fix, especially when you need to follow up with a customer yourself. Thank you for reaching out and for the kind review!
Yajaira, was very helpful. Thank you so much!
Thank you! We'll pass your appreciation along to Yajaira. Really glad she was able to help and that the experience was a positive one. We appreciate you taking the time to share!
Everything works completly fine, and if it dont.... support helps and fixes the problem for you on the same day. incredible. so happy with you
This review genuinely made us smile! Same day resolution is the goal and we're so happy to hear that's been your experience. Thank you for the enthusiastic feedback and for being such a happy Recharge customer!
Great customer service from Thomas!
Thank you! Great customer service starts with great people, and Thomas is a wonderful example of that. We'll make sure he hears about this. We appreciate the kind words and the 5 stars!
Great customer service! My guy Jack G went over and above even on a time crunch to get me the help I needed with the widget configuration that I missed. He was professional and helpful. Thanks Jack!
Going above and beyond on a time crunch is exactly the kind of support we want every merchant to experience, and it sounds like Jack G delivered just that. We're really glad he was able to get your widget configuration sorted out quickly and professionally. We'll make sure he sees this review. Thank you so much for sharing!
Nikola was incredibly helpful, knowledgeable, and patient. He quickly understood my setup, answered all of my technical questions clearly, and helped me find the right solution. Excellent support experience!
