Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

March 29, 2026

We're loving this Recharge subscription app. Helps centralize our subscription management and customer experience from visit to purchase to post-purchase. Huge value add!

Vince was amazing at helping us migrate over. Definitely ask for him!

~Skin At Peace

SKIN AT PEACE
United States
About 1 month using the app
Recharge replied March 30, 2026

This is wonderful to hear. I’m glad the platform has helped centralize your subscription experience and that Vinse made your migration smooth and successful.

Ty Bailey | VP of Services

March 27, 2026

Arlon and the migration team did an excellent job with helping us seamlessly move our clients from our old subscription platform to ReCharge.

We had a solid project plan and Arlon helped us manage risk by ensuring our go live dates are realistic and we were able meet our deadlines without a hitch. 10/10.

Cworks
United Kingdom
2 months using the app
Recharge replied March 30, 2026

This is great feedback. I’m glad Arlon and the migration team were able to guide you through a smooth transition and keep everything on track from planning through launch.

Ty Bailey | VP of Services

Edited August 10, 2026

Quick, friendly and helpful service :)

MyPura
United Kingdom
About 6 years using the app
Recharge replied June 9, 2026

Thank you for the 5 stars, MyPura! We're grateful for your support and happy to be part of your subscription journey. Don't hesitate to reach out if you ever need anything!

May 5, 2026

Great customer service when gathering evidence to dispute chargebacks.

Human Nature
United States
About 2 years using the app
Recharge replied June 9, 2026

Thank you for sharing this! Chargeback disputes can be stressful, and we're really glad our team was able to support you through that process effectively. We appreciate the kind words and the 5 stars!

June 4, 2026

zachery was a great help to me to!

Alpyn Beauty
United States
Over 1 year using the app
Recharge replied June 9, 2026

Thank you so much for the shout out to Zachary - and we're so glad you've had a five star experience with Recharge! We appreciate your review.

March 10, 2026

This app is insanely well built. We transitioned from BOLD subscription app (which was not ideal to be using in the first place) to Recharge. The migrations team is very knowledgeable. Setup is seriously the easiest I've ever seen. And cancelation prevention works incredibly well right off the bat with their AI. Highly suggest.

Twisted Silver
United States
20 days using the app
Recharge replied March 23, 2026

This is fantastic to hear. I’m glad the migration experience was smooth and that the platform and features are delivering value right away.

Ty Bailey | VP of Services

June 3, 2026

Very helpful and prompt

Bison Union
United States
Over 7 years using the app
Recharge replied June 9, 2026

Helpful and prompt - two things we genuinely care about delivering every time. Thank you for noticing and for taking the time to share. We appreciate the 5 stars!

March 7, 2026

Started using this app many years ago when they had fair pricing.

Now we are locked into them since we cannot easily move subscribers, and they have massively raised prices while doing nothing.

Their fees amount to over 10% of our recurring revenue, and that is on top of the merchant fees we pay because Recharge, even though they bill like a merchant account, you still need a separate merchant account that will bill you more.

Do not make the mistake of using a company like ReCharge that will just keep raising prices on legacy customers once they know they have you trapped.

8 Billion Trees
United States
Almost 7 years using the app
April 29, 2026

Amazing service and support from Natalie S.
Recharge has been amazing for our business.

iana box
Mexico
7 months using the app
Recharge replied May 13, 2026

Thank you for this! We're so glad Natalie S. was able to deliver an amazing experience for you, and it's wonderful to hear that Recharge has been a strong fit for your business. We'll make sure Natalie sees this. We truly appreciate your support!

June 2, 2026

They are very good. They take care of everything. :)) I am very happy with them.

Vitalex
United States
Over 1 year using the app
Recharge replied June 9, 2026

Thank you for the kind words! Taking care of our merchants is what we're here for, and it's wonderful to know you feel that way. We're so glad you're happy with Recharge!