Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Zachary was very responsive and helpful in his support. If I ever have another issue with Recharge I hope to receive his help again in the future!
Thank you so much for this wonderful review! We're really glad Zachary was there when you needed him. Responsiveness matters so much in support, and it's great to know that came through. We'll definitely pass along your feedback to him. Hoping your next Recharge experience is just as smooth!
Zachary was amazing and super helpful. Great customer service.
This review genuinely made our day! Zachary is an incredible member of our team and it's so great to hear that his communication and follow through made a real difference for you. Staying in the loop and getting to the solution together is exactly how we hope every support experience feels. Thank you so much for taking the time to write this out!
Very helpful – speedy – efficient. Couldn't asked for more. Thanks Bryan N.!
We love hearing this! Speedy and efficient support is exactly what we strive for, and we're so glad Bryan N. was able to deliver that for you. We'll be sure to pass along your kind words. Thank you for taking the time to share!
Onboarding was really easy and great!
Easy and great onboarding is exactly the experience we aim to create from day one! So glad it landed that way for you. Welcome to Recharge and thank you for the kind words!
Fast and great communication
Fast and great communication - two things we truly care about. Thank you for noticing and for taking the time to share! We appreciate the 5 stars.
Sterling L. was truly fantastic! I'd give him 10 stars if I could. He was incredibly patient, understanding, and supportive throughout the entire process. He helped us seamlessly add subscriptions and sync our existing subscriptions with the new ones on our site. His expertise and willingness to help made everything so much easier. Thank you, Sterling!
Thank you so much for the shout-out to Sterling and for taking the time to leave us a five star review! We're glad you're enjoying your Recharge experience.
Modules are built in a intuitive user-friendly way. Recharge offers several modules beyond subscriptions including cross-sell, up-sell in both the shopping cart, checkout and post checkout. After transitioning all cross-sell functions from another solution to Recharge we have been satisfied with the results and the ability to manage all subscription and cross sell activities within one app which has streamlined our operations.
This is great to hear. I am glad the modular approach and unified tools have helped streamline your subscription and cross sell operations. Thanks for sharing such a thoughtful review.
Ty Bailey | VP of Services
Our company just underwent an incredibly complex merging of multiple websites across Shopify, BigCommerce and NetSuite platforms which involved migrating subscriptions from all three into our unified Recharge account.
We worked with Vinse R. from Recharge and he all but held our hand through the whole process. He made each step very clear, answered all of our many (sometime tedious) questions quickly and completely and in general performed on behalf of Recharge like he was part of our own internal team.
We would give Vinse 100 stars if we could!
This is incredible feedback. Thank you for taking the time to share such a detailed experience. Vinse truly cares about the merchants he supports, and I am glad he was able to guide your team through such a complex migration with clarity and confidence. We are grateful for the trust you placed in us.
Ty Bailey | VP of Services
Helpful and fast answers
Helpful and fast is the combination we're always going for! Really appreciate you sharing and we're here anytime you need us.
Nikola was so helpful 5 stars to him
Nikola will be so happy to see this! Five stars right back at him from us too. Thank you for taking a moment to share!
