Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited September 20, 2024

We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!

Bicycle Coffee Company
United States
Almost 4 years using the app
Edited June 9, 2025

Had some trouble with customer not being able to update their payment method after switching from Braintree to authorize.net. Jovanah and Nikola jumped in and helped me with it, and in no time I was able to get things going again for my customer! Thanks a lot!

Pure Bella Vita
United States
About 7 years using the app
Edited August 29, 2025

Continually improving, with excellent, quick support, Recharge is the subscription app if you want to have effortless subscriptions.

Rare Tea Company
United Kingdom
Almost 6 years using the app
Edited July 30, 2024

I appreciate Roberto's help with guidance on how to prevent Legacy Recharge Customers from reactivating their subscriptions.

I appreciate Roberto's help in understanding the payment gateways used when we Converge our Recharge with Shopify. He was very knowledgeable in explaining the process and in sending me helpful links regarding our merge. I look forward to when it's our turn to change over to your new integration with Shopify. April Mills, Examgen Inc

EXAMgen
United States
Over 6 years using the app
Edited May 14, 2024

We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.

Resync
United States
Over 3 years using the app
Edited April 14, 2026

Every time I have an issue with shopify regarding customers subscription, the team has been very attentive with an easy and straight forward explanation and directions for the company and for the customers. Milutin has being very very helpful and professional, offering an instant and accurate reply. I am very satisfied overall with your customer attention.

Fushi Wellbeing
United Kingdom
Over 4 years using the app
Edited August 1, 2024

Great customer and technical support 3 months in and beyond, which is greatly appreciated since we're using a custom theme! It's always great chatting with the team and implementing new features!

Ghia
United States
Over 3 years using the app
Edited November 17, 2025

Over time this app has gotten better with the new upgrades and features added. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful. Especially Eduardo M.! Who provided a helpful solution and went above and beyond to implement.

Wonderstate Coffee
United States
About 9 years using the app
Edited March 27, 2025

We have worked with Recharge since we launched our Shopify site in 2020. They have continued to improve their app and we have always had a good experience with their support teams.

The Bruery
United States
Over 5 years using the app
Edited October 7, 2025

Jake W at Recharge has been absolutely outstanding. He’s been consistently helpful, professional, and incredibly responsive with every issue we’ve encountered. No matter the complexity, Jake always takes the time to explain things clearly and ensure everything is fully resolved. It’s been a pleasure working with him – his support has genuinely made a difference to our experience. Highly recommend!

Omaze UK
United Kingdom
Over 3 years using the app
Recharge replied May 10, 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services