Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!
Had some trouble with customer not being able to update their payment method after switching from Braintree to authorize.net. Jovanah and Nikola jumped in and helped me with it, and in no time I was able to get things going again for my customer! Thanks a lot!
Continually improving, with excellent, quick support, Recharge is the subscription app if you want to have effortless subscriptions.
I appreciate Roberto's help with guidance on how to prevent Legacy Recharge Customers from reactivating their subscriptions.
I appreciate Roberto's help in understanding the payment gateways used when we Converge our Recharge with Shopify. He was very knowledgeable in explaining the process and in sending me helpful links regarding our merge. I look forward to when it's our turn to change over to your new integration with Shopify. April Mills, Examgen Inc
We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.
Every time I have an issue with shopify regarding customers subscription, the team has been very attentive with an easy and straight forward explanation and directions for the company and for the customers. Milutin has being very very helpful and professional, offering an instant and accurate reply. I am very satisfied overall with your customer attention.
Great customer and technical support 3 months in and beyond, which is greatly appreciated since we're using a custom theme! It's always great chatting with the team and implementing new features!
Over time this app has gotten better with the new upgrades and features added. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful. Especially Eduardo M.! Who provided a helpful solution and went above and beyond to implement.
We have worked with Recharge since we launched our Shopify site in 2020. They have continued to improve their app and we have always had a good experience with their support teams.
Jake W at Recharge has been absolutely outstanding. He’s been consistently helpful, professional, and incredibly responsive with every issue we’ve encountered. No matter the complexity, Jake always takes the time to explain things clearly and ensure everything is fully resolved. It’s been a pleasure working with him – his support has genuinely made a difference to our experience. Highly recommend!
We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services