Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

May 13, 2026

Excellent product and excellent team. They are super helpful and available.

Primal Krisp
United States
3 months using the app
Recharge replied June 9, 2026

Thank you so much! Helpful and available is exactly what we strive to be, and it's wonderful to hear that's been your experience. We appreciate the kind words about both the product and the team!

May 14, 2026

Great app, great team, great experience!

H2Tab
United States
6 months using the app
Recharge replied June 9, 2026

Great app, great team, great experience - we love it! Thank you for the kind words and the 5 stars. Really glad everything has come together well for you!

Edited June 29, 2026

Une plutôt bonne application de gestion d'abonnement très complète !

Nourrir comme la nature
France
4 months using the app
Recharge replied July 15, 2026

Merci beaucoup pour votre avis ! Nous sommes ravis que Recharge réponde à vos besoins en gestion d'abonnements. Si vous avez des suggestions sur ce qui pourrait transformer ces 4 étoiles en 5, n'hésitez pas à nous contacter, nous sommes toujours à l'écoute !

May 13, 2026

Ola was very helpful!

Two Rivers Coffee Direct
United States
Over 4 years using the app
Recharge replied June 9, 2026

Thank you! We'll be sure to pass your kind words along to Ola. We appreciate the 5 stars!

March 31, 2026

amber is great! she was extremely helpful in helping me navigate a confusing problem I was dealing with.

Enhanced Games
United States
2 months using the app
Recharge replied April 13, 2026

Amber is a rockstar and we are so happy she was able to help you work through a tricky problem! Nobody likes feeling confused and we're glad she could bring some clarity and get you to a good place. Thank you for the kind words and for taking the time to share your experience!

March 31, 2026

Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.

Barebells
United States
5 months using the app
Recharge replied April 13, 2026

Thank you so much for this thoughtful review! Arlon is exactly the kind of teammate we love to brag about and knowing he showed up for you throughout your entire subscription implementation with attentiveness and proactive solutions is so wonderful to hear. We wish you all the best with your subscription program and we're here every step of the way!

March 30, 2026

Friendly and fast support, good standards this company has.
I like that the agents talk friendly and not the formal corporate scripts.

Whiskey Library LLC
United States
About 2 months using the app
Recharge replied April 13, 2026

This genuinely made us smile! We believe great support should feel like a real conversation, not a script, so hearing that our agents are hitting that mark means a lot to us. Thank you for taking the time to share this and for the kind words about our team.

March 26, 2026

Recharge is working very well for us. The support we received recently from Matt was outstanding and made a big difference. Kudos to him and his team.

Gaelle Organic
United States
Over 5 years using the app
Recharge replied March 30, 2026

Appreciate the kind words. I’m glad Recharge has been working well for your team and that Matt’s support made a meaningful impact.

Ty Bailey | VP of Services

March 27, 2026

Juan came in, explained everything, showed me how to navigate the software, and once the main issue was resolved, he emailed me to follow up the ensure that it didn't happen again. Great service!

ACE Coffee Roasters
Canada
Almost 6 years using the app
Recharge replied March 30, 2026

Thank you for sharing this. I’m glad Juan took the time to walk you through everything and followed up to ensure the issue stayed resolved.

Ty Bailey | VP of Services

March 23, 2026

Wilson was so helpful while we added the Referrals Program to our site and connected it to Klaviyo so that the unique Recharge links for each customer appeared in the individual Klaviyo emails. He always replied promptly, listened to my exact questions and offered me solutions, even sending screen shots and movies.

Halleck Vineyard
United States
Almost 3 years using the app
Recharge replied March 30, 2026

Thank you for such a detailed review. I’m glad Wilson was able to support you through the referrals setup and Klaviyo integration with clear guidance and responsiveness.

Ty Bailey | VP of Services