Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Sterling L needs a raise ASAP
We love this review. Sterling will be absolutely thrilled to hear this and we'll make sure it gets passed along. Thank you so much for the kind words - they really do mean a lot to the whole team!
Great and super quick help
Great and super quick help is exactly what we aim for! So glad we could deliver that for you. Thank you for the 5 stars and for taking the time to share your experience!
I spoke with Duska from the Technical Support team today, and it was genuinely one of the best customer service experiences I’ve ever had. I had been trying to get this issue resolved for several weeks without success, but she was the only one who managed to identify, follow up and fix the problem. Thank you so much!
This is wonderful to hear. I’m glad Duska was able to step in, stay persistent, and ultimately resolve an issue that had been ongoing. Thank you for recognizing her effort.
Ty Bailey | VP of Services
Jaden was very kind and super helpful! Solved all of my problems very quickly and efficiently!
Appreciate you recognizing Jaden’s help. I’m glad she was able to help towards a resolution.
Ty Bailey | VP of Services
Jack was very prompt and helped me solve my issue with ease!
Thanks for the kind words. I’m glad Jack was able to help you quickly and resolve your issue.
Ty Bailey | VP of Services
The recharge chat support is the best and quickest support I could get. Darius Johnson from the recharge team helped me by providing suggestions for my company which was very useful for me. He also suggested I should use the change log and I subscribed for it to be on top of all changes that could be helpful for us.
Thank you recharge team! Appreciate it!
Thank you for the thoughtful review. I’m glad Jack was able to help with your specific request and provide quick, effective support.
Ty Bailey | VP of Services
Great Support from the team during setup, launch, and post launch. Everything works perfectly!
This is great to hear. I’m glad the team supported you through setup and that everything is running smoothly.
Ty Bailey | VP of Services
Sterling was very knowledgeable and helped me figure out my issue quickly and efficiently
Thank you for sharing this. I’m glad Sterling was able to quickly and efficiently help you resolve your issue.
Ty Bailey | VP of Services
Super helpful in resolving some issues that came up. Couldn't be happier with the support team. Thank you.
Thank you for the kind words. I’m glad our team was able to resolve the issues and provide a great experience.
Ty Bailey | VP of Services
Yajaira T. helped me out with some important things when i needed customer service. She deserves 5 stars, however Recharge is not providing the assistance and guidance we expected for customers that are paying the full Plus plan during critical moments
Thank you for the honest feedback. I’m glad Yajaira was able to support you, and I hear your concerns around broader guidance during critical moments. We take that seriously and will continue working to improve the experience.
Ty Bailey | VP of Services
