Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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It’s always a great feeling when a support experience actually feels... supportive. Matt nailed the two most important parts of customer service: technical competence and persistence.
Thanks!
Thank you for this thoughtful note. I’m glad Matt demonstrated both expertise and persistence to get things resolved for you.
Ty Bailey | VP of Services
Tech Support team is responsive and timely in providing resolutions!
Appreciate your feedback. I’m glad the team has been helpful.
Ty Bailey | VP of Services
Onboarding with Recharge has been so simple. The platform is super user friendly and our onboarding manager Vinse has been an absolute star! It's early days for us on Recharge but I am loving the experience so far.
This is great to hear. I’m glad onboarding has been smooth and that Vinse has been such a strong partner early in your journey.
Ty Bailey | VP of Services
Jaden is one of the best CSR that ever assisted me. Keep doing a great job, Jaden!
Thank you for the kind words about Jaden. I’m glad he made such a strong impression and provided great support.
Ty Bailey | VP of Services
Super helpful. Resolved the issue
So happy to hear that! Quick resolution is what we aim for every single time. Thank you for the 5 stars and for choosing Recharge!
Any business selling consuables needs to setup Recharge.
We couldn't agree more! Subscription management for consumables is such a natural fit, and we're thrilled to be your platform of choice. Thank you for the kind words and the 5 stars!
Roberto was extremely helpful in answering my questions (and I had a lot)! Very patient and kind, and talked me through everything so it was easier to understand. They sent screenshots of everything they were explaining, and even ran a test scenario for me! Learned a lot and will be taking stuff back to my team. Thanks so much for your help!
This is wonderful to hear. I’m glad Roberto took the time to walk through everything clearly and provide thorough support. We appreciate you taking that knowledge back to your team.
Ty Bailey | VP of Services
5 stars for great CS from Matt
Thank you for the 5 stars! Matt will be so happy to hear this. We're lucky to have him on the team, and we're glad he was able to take good care of you. We appreciate you sharing your experience!
Amazing support from recharge team especially Mariah. Everytime we are in struggle they help us out. Thank you a lot!
We truly appreciate this. I’m glad Mariah and the team continue to show up for you whenever challenges arise.
Ty Bailey | VP of Services
Vinse was amazing and very helpful!
Appreciate the kind words about Vinse. I’m glad he was able to provide the support you needed.
Ty Bailey | VP of Services
