Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited June 2, 2025

Great app and has outstanding customer service! Taylor went above and beyond to help us — always helpful, quick to respond, and incredibly professional. It's rare to find this level of support. Highly recommend both the app and Taylor's top-notch service!

Act+Acre
United States
Over 6 years using the app
Recharge replied June 19, 2023

Thank you so much for the shout-out to Malik! We're glad that he was able to be of assistance and that you're enjoying the Recharge platform.
- Ty Bailey | VP of Services

Edited May 15, 2025

Excellent support! Vuk K. was great help. Documentation could be better tho. Some things are unclear like changing some things in bulk could be better documented.

CircuitMess
United States
Almost 4 years using the app
Recharge replied July 3, 2023

We really appreciate your feedback and will be taking the time to bring your review up to the rest of our team for future updates. Thank you for the shout-out to Nikola!

- Ty | VP of Services

July 21, 2023

Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.

Dr. Squatch
United States
Over 3 years using the app
Recharge replied July 24, 2023

Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!

- Ty Bailey | VP of Services

Edited July 16, 2026

I am blown away by Troy T's service- Recharge you need to give this agent a promotion. He as not only beyond helpful, he was attentive and patient. He demonstrated empathy during very tedious issue in our store. You're lucky to have him.

Fera Pets
United States
About 5 years using the app
Recharge replied April 27, 2026

Amazing and quick is exactly what we aim for! Thank you for the 5 stars, we really appreciate it.

April 14, 2026

Matt was incredibly helpful!

FreeBird & Co
United States
8 months using the app
Recharge replied April 27, 2026

So glad Matt was able to help you out! We'll make sure he knows you took the time to leave this. Thank you!

April 14, 2026

The best subscriptions app we've come across for Shopify. Support is extremely good and very easy to reach out to.

Get Bars
United States
7 months using the app
Recharge replied April 27, 2026

This genuinely made our day! We work hard to make sure our support is easy to reach and quick to deliver, so hearing that it's landed well for you means a lot. Thanks for trusting us as your subscriptions app!

April 13, 2026

Support always has been helpful for whenever we had issues and finds quick solutions.

Illumicrate US
United States
Over 1 year using the app
Recharge replied April 27, 2026

Thank you for the kind words! We're so happy to hear our support team has been consistently helpful and able to find quick solutions when you need them. We'll always be here whenever something comes up!

April 10, 2026

It has been a little confusing setting everything up but with the help from Arlon and his amazing customer service I was able to get things up and running! Now it's time to focus on getting new subscribers! Thanks Arlon!

Lily Hill
United States
4 months using the app
Recharge replied April 13, 2026

We are so happy to hear that Arlon came through for you! Getting everything set up can feel like a lot at first and knowing he was able to help you feel confident and get things running is exactly what we hope for. Best of luck with your new subscribers, we're rooting for you and we're here whenever you need us. Thanks for the shoutout to Arlon!

April 8, 2026

super app - easy to use!
tons of customizable editing options
great support

Rocket Nutrition
United States
5 months using the app
Recharge replied April 13, 2026

This made our day! Thank you so much for the wonderful review. We work hard to make Recharge as easy to use and customizable as possible, so hearing that it's landing that way means everything. We're here whenever you need us!

April 8, 2026

The customer service is great! Mallory C. helped us with a complicated task, she provided reassurance and a solution every step of the way.

Nala Care | Natural Body Care
Canada
About 3 years using the app
Recharge replied April 13, 2026

Thank you for the kind words about Mallory! She is truly a gem on our team and we are so proud to have her representing Recharge. We know complicated tasks can feel overwhelming and we're so glad she was able to provide the reassurance and solutions you needed every step of the way. Thank you for being part of the Recharge family!