Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

July 28, 2026

Vuk was super helpful in finding a quick resolution!

Pawfy UK
United Kingdom
About 1 year using the app
Recharge replied August 18, 2026

Quick resolutions are the goal every time and we're glad Vuk delivered! Thanks for taking a second to share and don't hesitate to reach out if anything else comes up.

July 27, 2026

Highly recommend this app for anyone running an ecommerce store. The CSMs and the Support Team, especially Jake are top notch! The team is highly responsive and proactive to get you setup for success.

Qunol
United States
Over 4 years using the app
Recharge replied August 18, 2026

This is so great to hear! A proactive, knowledgeable team that helps you get set up for success is exactly what we're going for. Jake and the rest of the team will be really glad to see this. Thank you for the recommendation!

July 24, 2026

fast and helpful support

Sauna Stack
United States
About 2 months using the app
Recharge replied August 18, 2026

Fast and helpful is always the goal! Thanks for taking a moment to share and we're here whenever you need us.

July 21, 2026

Malik was super helpful. He was able to answer my question without a ticket and went above and beyond to answer additional questions. Thank you so much!

maxbone
United States
Over 6 years using the app
Recharge replied August 18, 2026

Malik is wonderful and we're so glad he could take care of you so efficiently! Getting answers without needing to open a ticket and then going the extra mile on top of that - that's exactly the kind of experience we want every merchant to have. Thank you for sharing!

July 20, 2026

I had a great experience with Thomas J from Recharge Technical Support. He was quick to respond and went above and beyond to help me.

The Female Edit
Australia
8 days using the app
Recharge replied August 18, 2026

So glad Thomas was able to take great care of you! Quick, thorough support is what we're always aiming for and it's great to hear it came through. Thanks for sharing this!

July 17, 2026

Customer support was great. Nikola C was extremely helpful!

Yutrients
United Kingdom
29 days using the app
July 15, 2026

Timely support when needed, Mariah was helpful. App has been doing what it's supposed to do for us & continues to improve.

Philly Fair Trade Roasters
United States
Almost 3 years using the app
Recharge replied August 18, 2026

Love hearing that Recharge has been a reliable part of your operation! Mariah is great and we're glad she was there when you needed her. We're always working to keep improving and it means a lot to know that's noticed. Thanks for this!

July 14, 2026

Excellent Customer Support! Love all the features and their AI chatbot is great and the human response time was amazing too.

Re: your gut
United States
4 months using the app
Recharge replied August 18, 2026

So glad the full experience has been working well for you! We've put a lot of care into making sure both our self-serve tools and our human support team are genuinely useful, so it's really great to hear both landed. Thanks for the kind words!

July 14, 2026

Quick informative support, really helpful.

Epetome
United Kingdom
Over 2 years using the app
Recharge replied August 18, 2026

Quick and informative is exactly the goal! Really glad we could be helpful and thanks for taking a moment to share.

Edited September 23, 2026

Amazing service from Bryan Nguyen! Made my upgrade from legacy subscription widget to latest one seamless and efficient. Great bloke as well!

CIMA COFFEE
Australia
7 months using the app
Recharge replied July 15, 2026

Nikola C. really knows his stuff and we're glad it showed! Widget 2.0 can get technical and having someone who can dig into the details and communicate clearly throughout makes all the difference. We'll pass along the appreciation. Thanks for this!