Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Vuk was super helpful in finding a quick resolution!
Quick resolutions are the goal every time and we're glad Vuk delivered! Thanks for taking a second to share and don't hesitate to reach out if anything else comes up.
Highly recommend this app for anyone running an ecommerce store. The CSMs and the Support Team, especially Jake are top notch! The team is highly responsive and proactive to get you setup for success.
This is so great to hear! A proactive, knowledgeable team that helps you get set up for success is exactly what we're going for. Jake and the rest of the team will be really glad to see this. Thank you for the recommendation!
fast and helpful support
Fast and helpful is always the goal! Thanks for taking a moment to share and we're here whenever you need us.
Malik was super helpful. He was able to answer my question without a ticket and went above and beyond to answer additional questions. Thank you so much!
Malik is wonderful and we're so glad he could take care of you so efficiently! Getting answers without needing to open a ticket and then going the extra mile on top of that - that's exactly the kind of experience we want every merchant to have. Thank you for sharing!
I had a great experience with Thomas J from Recharge Technical Support. He was quick to respond and went above and beyond to help me.
So glad Thomas was able to take great care of you! Quick, thorough support is what we're always aiming for and it's great to hear it came through. Thanks for sharing this!
Customer support was great. Nikola C was extremely helpful!
Timely support when needed, Mariah was helpful. App has been doing what it's supposed to do for us & continues to improve.
Love hearing that Recharge has been a reliable part of your operation! Mariah is great and we're glad she was there when you needed her. We're always working to keep improving and it means a lot to know that's noticed. Thanks for this!
Excellent Customer Support! Love all the features and their AI chatbot is great and the human response time was amazing too.
So glad the full experience has been working well for you! We've put a lot of care into making sure both our self-serve tools and our human support team are genuinely useful, so it's really great to hear both landed. Thanks for the kind words!
Quick informative support, really helpful.
Quick and informative is exactly the goal! Really glad we could be helpful and thanks for taking a moment to share.
Amazing service from Bryan Nguyen! Made my upgrade from legacy subscription widget to latest one seamless and efficient. Great bloke as well!
Nikola C. really knows his stuff and we're glad it showed! Widget 2.0 can get technical and having someone who can dig into the details and communicate clearly throughout makes all the difference. We'll pass along the appreciation. Thanks for this!