Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

June 23, 2026

The technical support is great! They help out even with Shopify specific questions and assist with integration of lots of settings. Jaden went above and beyond to help me with a very specific discount question I was struggling with, and his advice helped a ton!

Paris Lash Academy
United States
About 3 years using the app
Recharge replied July 15, 2026

Love hearing this! Recharge is built to be flexible and powerful, and it means a lot when our team is able to help you get the most out of it, even when the questions get technical or specific. Jaden will be so happy to know his advice made a real difference. Thanks for taking the time to share!

October 5, 2026

Very helpful!

The Shop at Best Life
United States
Almost 4 years using the app
October 2, 2026

Very helpful and supported me through the issue faced

Madlug
United Kingdom
About 8 years using the app
June 22, 2026

Jaden W. our customer support agent: was informed and gracious! He went above and beyond the call of duty to help extricate and provide historical information that was needed for a time sensitive matter to our company/store.

Ovaterra
United States
Over 4 years using the app
Recharge replied July 15, 2026

Thank you so much for this! Jaden will be thrilled to hear the kind words. We know how much it matters when something is both time-sensitive and important to your business, and we're really glad he was able to come through for you. That's exactly the kind of support we want every merchant to experience with Recharge.

September 10, 2026

Not a very good experience using this app. there are better options available.

vetrinexlabs
United States
Almost 3 years using the app
Recharge replied September 25, 2026

Thank you for sharing your experience and we're sorry to hear it hasn't met your expectations. We'd genuinely like to understand what fell short for you and see if there's anything we can do to turn things around. Please reach out to us and we'll do our best to help.

September 7, 2026

Very professional and good experience with the Recharge service

Pacha™ UK
France
About 1 year using the app
Recharge replied September 25, 2026

Thank you! Professional and positive is exactly what we strive for. Really glad the experience has been a good one for you and we appreciate you taking the time to share!

September 2, 2026

We love this app. And the tech support is excellent. Thank you!

Hindu Hillbilly Honey
United States
Over 6 years using the app
Recharge replied September 25, 2026

We love hearing this! Thank you so much for the kind words about the app and the tech support. It means a lot to the whole team. We appreciate you!

September 3, 2026

SUPER helpful rep!

Focus Vitamins
United States
Almost 3 years using the app
Recharge replied September 25, 2026

Super appreciated! Thank you for the enthusiasm and the 5 stars. We'll pass the love along to the team!

September 3, 2026

Very helpful. Answered all of my questions and worked with me to resolve the issue.

EMK Skincare
United States
Over 2 years using the app
Recharge replied September 25, 2026

Thank you so much! Working through an issue together and making sure every question gets answered is exactly how we want support to feel. Really glad it came through that way for you. We appreciate the 5 stars!

August 20, 2026

Nikola was really helpful

Numin
United States
About 1 year using the app
Recharge replied August 27, 2026

Thank you! Nikola will be so happy to hear this and we'll make sure he sees it. Really glad he was able to help. We appreciate the 5 stars!