Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Customer service very good but app not brilliant, Very poor customer experience (our customers).
Thank you for the honest feedback, and we're really glad to hear the customer service side has been a positive experience. The concerns about the customer-facing experience are something we take seriously and genuinely want to understand better. Please don't hesitate to reach out to our support team so we can dig into what your customers are running into. We'd love the opportunity to make things right.
So responsive and helpful beyond their remit!
Going beyond is honestly one of our favorite things to hear - it's a sign our team genuinely cares. So glad the responsiveness and helpfulness showed up for you. Thank you for sharing this!
Platform working really well for us. The portal is packed with data. Their customer support is also excellent (thanks Nikola).
Really glad the platform is working well for you and that the portal has been useful! Nikola will be happy to see the shoutout too. Thanks for taking the time to share!
Vuk was very helpful and friendly! Helped resolve my outstanding issues
So glad Vuk was able to get everything sorted for you! Friendly and effective is exactly what we aim for. Thanks for sharing!
Alif in support was super helpful and quickly resolved my query!
Thank you so much for this lovely review! We're really glad Pierre was able to help — we'll make sure he hears your kind words. Feedback like this genuinely means a lot to the team, and we're always here if you need us!
Sterling L. with customer service has spent so much time helping me get everything set up correctly!
Recharge is truly a great product with great people!
So glad to hear this! We'll make sure Sterling sees your review. Feedback like this genuinely makes a difference for the team, and we're always here if you need us.
Vuk K especially is very good in customer service
We appreciate you taking the time to leave a review - and thank you for your shout out to Vuk!
Fantastic help and support. Shout out Vuk, he's a real bro and I wish him great fortune.
We love this so much! Vuk is absolutely a real one and we'll make sure he sees this. Wishing him great fortune indeed! Thanks for the energy and for being part of the Recharge community.
Kellay was absolutely awesome! I was under a crazy deadline and Kellay let me know clearly that she could not guarantee that it would be fixed... and then went above and beyond to get it done ASAP. This is the type of service that makes me a raving, loyal customer.... THANK YOU!!!!
Okay, this one warmed our hearts! Kellay being upfront about what she could and couldn't promise, and then delivering anyway - that's exactly the kind of integrity we want our whole team to bring. So glad she came through for you under pressure. Thank you for sharing this and for the loyalty, it means everything!
Loving Recharge and Arlon was meticulous, great to work with and would highly recommend!
So happy you're loving Recharge! Arlon is fantastic and it's great to hear that came through in your experience. Thank you for the kind words and the recommendation, it genuinely means a lot!
