Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
Refine
-
By rating
Market leader for a reason! We finally migrated to Recharge after using a different subscription app.. The team at Recharge helped with the migration and carefully guided us through the process. We are really happy with Recharge.
Welcome to Recharge and thank you so much for this wonderful review! Migration is a big decision and we're really glad the team was able to guide you through it carefully and make the transition feel manageable. So happy to have you with us!
This app is great addition to our website, and the support team was incredible! Arlon helped nuture the entire process of getting our subscription and bundles set up. He was so helpful, organized and made our launch go so smoothly!
Thank you so much for this! A smooth launch for subscriptions and bundles together is no small feat, and we're really glad Arlon was there to keep everything organized and on track for you. He'll be so happy to read this and we'll make sure it gets passed along. Welcome to Recharge!
Outstanding support from real humans.
Managing subscription software on Shopify comes with unique hurdles, but the Recharge support team makes it incredibly easy. A massive standout is that you get to speak with real human beings, who possess genuine troubleshooting knowledge, which is incredibly rare these days.
Instead of just pasting generic canned responses or leaving you stuck with a robot, their team dives straight in to find a actual resolution. They are patient, thorough, and highly resourceful, providing clear context so you understand the fix. Having this level of reliable, expert human support provides massive peace of mind.
Wow, thank you so much for writing this out so thoughtfully. "Real humans with genuine troubleshooting knowledge" - that is exactly what we work hard to deliver, and hearing it called out as rare and valuable means everything to our team. Subscription management on Shopify has its complexities and we believe merchants deserve support that actually meets them there. We're so glad that's been your experience with us. Thank you, Merlo Coffee!
Super helpful. Nikola C is one of the most helpful support persons and took the time to answer all of my questions.
Thank you for this! Taking the time to answer every question thoroughly is something Nikola C truly excels at, and it's wonderful to hear that showed up for you. We'll make sure he sees this. We appreciate the 5 stars!
Arlon was super patient and helpful setting up the Recharge App and data migration with me. He spent a lot of time explaining everything, made sure to keep the project moving, but also showed me how to manage everything myself so that I'd be set up well for the future. Thanks Arlon!
This is such a thoughtful review and Arlon is going to love reading it. Walking you through everything, keeping the project moving, and making sure you'd be set up to manage things confidently on your own going forward - that's exactly the kind of implementation experience we want every merchant to have. Thank you so much for sharing this and welcome to Recharge!
Vuk K. was very helpful, providing clear information with regards to a customer's orders.
Thank you! Clear and helpful information when it comes to customer order questions makes a real difference, and we're glad Vuk K. was able to deliver that for you. We'll make sure he sees this. We appreciate the 5 stars!
Alif is very friendly and informative!
Thank you! Friendly and informative is a great combination and we're glad Alif brought both to your experience. We'll make sure he sees this. We appreciate the kind words!
Vuk from with Recharge Support was very helpful.
Thank you for the kind words! We'll make sure Vuk sees this. Really glad he was able to help and we appreciate you taking the time to share your experience!
Great app for managing subscriptions on Shopify. It's straightforward to use, and their support team is fast, friendly, and very helpful in getting everything set up properly. 5 stars!
Recharge has been a very useful app for our business. It allows us to manage hundreds of weekly subscriptions and service is stellar. Recently Darius J. helped me with an issue that required some technical savvy. Beyond putting the changes through for me, he also explained each step of the process and also sent screenshots so that I can make updates on my own in the future. Recharge has been a great business partner.
Thank you so much for this wonderful review! Managing hundreds of weekly subscriptions is no small task, and we're really glad Recharge has been up to it. What you described about Darius - walking you through each step, sending screenshots, and making sure you'd be able to do it yourself next time - that's the kind of support we genuinely care about delivering. We'll make sure he sees this. Thank you for being such a valued merchant!