Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

September 22, 2026

Market leader for a reason! We finally migrated to Recharge after using a different subscription app.. The team at Recharge helped with the migration and carefully guided us through the process. We are really happy with Recharge.

Sonagi
United Kingdom
About 2 years using the app
Recharge replied September 25, 2026

Welcome to Recharge and thank you so much for this wonderful review! Migration is a big decision and we're really glad the team was able to guide you through it carefully and make the transition feel manageable. So happy to have you with us!

September 17, 2026

This app is great addition to our website, and the support team was incredible! Arlon helped nuture the entire process of getting our subscription and bundles set up. He was so helpful, organized and made our launch go so smoothly!

Herbatint USA
United States
About 2 months using the app
Recharge replied September 25, 2026

Thank you so much for this! A smooth launch for subscriptions and bundles together is no small feat, and we're really glad Arlon was there to keep everything organized and on track for you. He'll be so happy to read this and we'll make sure it gets passed along. Welcome to Recharge!

June 21, 2026

Outstanding support from real humans.

Managing subscription software on Shopify comes with unique hurdles, but the Recharge support team makes it incredibly easy. A massive standout is that you get to speak with real human beings, who possess genuine troubleshooting knowledge, which is incredibly rare these days.

Instead of just pasting generic canned responses or leaving you stuck with a robot, their team dives straight in to find a actual resolution. They are patient, thorough, and highly resourceful, providing clear context so you understand the fix. Having this level of reliable, expert human support provides massive peace of mind.

Merlo Coffee
Australia
About 2 years using the app
Recharge replied June 24, 2026

Wow, thank you so much for writing this out so thoughtfully. "Real humans with genuine troubleshooting knowledge" - that is exactly what we work hard to deliver, and hearing it called out as rare and valuable means everything to our team. Subscription management on Shopify has its complexities and we believe merchants deserve support that actually meets them there. We're so glad that's been your experience with us. Thank you, Merlo Coffee!

September 16, 2026

Super helpful. Nikola C is one of the most helpful support persons and took the time to answer all of my questions.

90's Mom Shop
United States
About 1 month using the app
Recharge replied September 25, 2026

Thank you for this! Taking the time to answer every question thoroughly is something Nikola C truly excels at, and it's wonderful to hear that showed up for you. We'll make sure he sees this. We appreciate the 5 stars!

September 10, 2026

Arlon was super patient and helpful setting up the Recharge App and data migration with me. He spent a lot of time explaining everything, made sure to keep the project moving, but also showed me how to manage everything myself so that I'd be set up well for the future. Thanks Arlon!

Dr Somji Skincare
United Kingdom
2 months using the app
Recharge replied September 25, 2026

This is such a thoughtful review and Arlon is going to love reading it. Walking you through everything, keeping the project moving, and making sure you'd be set up to manage things confidently on your own going forward - that's exactly the kind of implementation experience we want every merchant to have. Thank you so much for sharing this and welcome to Recharge!

September 9, 2026

Vuk K. was very helpful, providing clear information with regards to a customer's orders.

One Living®
United Kingdom
Over 5 years using the app
Recharge replied September 25, 2026

Thank you! Clear and helpful information when it comes to customer order questions makes a real difference, and we're glad Vuk K. was able to deliver that for you. We'll make sure he sees this. We appreciate the 5 stars!

September 4, 2026

Alif is very friendly and informative!

Wild EU
United Kingdom
About 6 years using the app
Recharge replied September 25, 2026

Thank you! Friendly and informative is a great combination and we're glad Alif brought both to your experience. We'll make sure he sees this. We appreciate the kind words!

September 3, 2026

Vuk from with Recharge Support was very helpful.

Bell Lane Coffee Roaster
Ireland
Over 1 year using the app
Recharge replied September 25, 2026

Thank you for the kind words! We'll make sure Vuk sees this. Really glad he was able to help and we appreciate you taking the time to share your experience!

September 1, 2026

Great app for managing subscriptions on Shopify. It's straightforward to use, and their support team is fast, friendly, and very helpful in getting everything set up properly. 5 stars!

Snugwell
United States
About 1 month using the app
June 18, 2026

Recharge has been a very useful app for our business. It allows us to manage hundreds of weekly subscriptions and service is stellar. Recently Darius J. helped me with an issue that required some technical savvy. Beyond putting the changes through for me, he also explained each step of the process and also sent screenshots so that I can make updates on my own in the future. Recharge has been a great business partner.

PostKnife
United States
Over 8 years using the app
Recharge replied June 24, 2026

Thank you so much for this wonderful review! Managing hundreds of weekly subscriptions is no small task, and we're really glad Recharge has been up to it. What you described about Darius - walking you through each step, sending screenshots, and making sure you'd be able to do it yourself next time - that's the kind of support we genuinely care about delivering. We'll make sure he sees this. Thank you for being such a valued merchant!