Reviews (1,355)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.

November 29, 2024

OneLaser
United States
About 2 months using the app
TIDIO LLC replied December 1, 2024

Thank you so much for your great review!

November 6, 2024

kerabox.no
Norway
About 4 hours using the app
TIDIO LLC replied November 15, 2024

Thank you so much for the review!

September 17, 2024

Sales Resource Center
Canada
27 days using the app
TIDIO LLC replied September 23, 2024

Thank you very much for your great review!

September 13, 2024

Teto
Italy
About 23 hours using the app
TIDIO LLC replied September 23, 2024

Thank you for the amazing review!

July 22, 2024

Home Leisure HQ
United States
Over 1 year using the app
TIDIO LLC replied July 24, 2024

Thank you very much for this excellent review!

June 25, 2024

KRASNOVA
Czechia
1 day using the app
TIDIO LLC replied June 27, 2024

Thank you so much for that amazing review!

May 22, 2024

PowerSmart USA
United States
8 months using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

May 3, 2024

ArrowSoft
United States
About 1 year using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.