Vitals: Reviews, Bundles & 40+
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Reviews (2,990)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.
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App wont work if you want say Buy 2 get 1 free, you cant list variants such as flavours, you'd have to have all the same! Support comes back to you if your desperate for answers about every 1-2 hours. For £30 look about before getting this!
Hi there, thank you for your feedback. Just to clarify, the issue was fully resolved shortly after contacting our team, and we’ve since had multiple follow-ups to ensure everything worked smoothly. Our app fully supports Buy X Get Y offers with flexible variant options, and our team remains committed to fast, reliable support and helping merchants grow their sales.
We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.
Installed the app today. It does a great job of walking you through initial setup. I was concerned that with 40 tools, it would be a giant mishmash of settings, etc. But this was not so. It is very well organized.
One surprise was that the 30 day free trial is not the default. It's only 7 days to start with. You have to setup and enable some of the tools to earn the full 30 days. At first, I was annoyed, but then I saw how well they guide you through this, making it easy to take the steps and earn the extra time. This approach was highly effective in helping me to get immediate benefit from it. Now I'm completely satisfied and happy with Vitals.
While setting it up, there was one thing I thought could be done better. I reached out to them and they had a solution in about 30 minutes. I was completely blown away by their responsiveness.
I am a very happy customer. I could not have wished for a better Day One experience.
Like 50 apps in one.. well worth the money and I dont know what i would do without it! The best part is the super responsive, quick and helpful customer service. I had a couple of issues where I couldn’t figure out why some things weren’t showing up and they sorted it out within minutes. Highly recommend!
As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.
During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.
If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.
Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.
While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.
We’ve also sent you an email with additional details and are here to assist further if needed.
Very reliable and trustworthy app. I have been using this app for several years and it is definitely the best app available on Shopify in my opinion. Their products always work without problem and if there are any questions the customer service team are extremely attentive and reply within minutes. highly recommend.
customer service is beyond terrific.very helpful. Vitals does a lot of great things on my site. I love the pop up free gift icon, the reviews and the "someone in australia just bought....." lots of great things in one app
Vitals is a fantastic all-in-one app! I used to manage multiple apps, but now I have everything in one place—back-in-stock alerts, wishlist, reviews, visitor replays, tiered pricing, and more. I needed to tweak the look of one feature, and their support team responded quickly, making the change within minutes. Highly recommend for anyone looking to simplify their store management!
Vitals is a game-changer for any e-commerce business. It offers so much value for such a low price. It's amazing!
It has streamlined my operations, boosted my sales, and the most important, Vitals improved the overall customer experience on my site.
This app and the fast service through chat sets these guys apart from the rest. Never stop your chat function, it's so much quicker than emails and ultimately saves every one time.
Chat support are always fantastic, the only limiting thing is the Shopify theme, now time to tackle their support....
