Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,989)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

July 16, 2024

We tried a few review apps -- Judge.me, Loox, Fera -- and Vitals won out. You have control over your reviews, the pricing model is reasonable for what you get, the widgets are quick + look great, and Vitals support has been great. Shoutout to Juan for quickly solving a few quick UX fixes for us. Keep up the great work, team!

Art With Lauren
United States
6 days using the app
July 14, 2024

I have been using Vitals for approximately one year now. I love the app and it has helped my sales increase. It is very easy to use and has one of the best support systems around. Thanks so much

Cleansmart
New Zealand
Almost 3 years using the app
July 9, 2024

The support is excellent. I have never worked with people so quick to respond and deliver. They were able to make the transition from one review app to theirs seemless. The app itself has a ton of functional value. A great addition to improve the functionality and conversion rate for your Shopify store.

Victory Grips
United States
13 days using the app
July 1, 2024

I find the apps to be incredible and not having to go out to different vendors is nice too. All in one app and managing is a top benefit. I like the live view of visitors to the website allows me to troubleshoot if something is not working on the website.

Jumper Maybach
United States
13 days using the app
June 30, 2024

So far I have to say this app is very impressive. So many tools that have the same feel and look, implementing so many features that would require many more apps. I have a good template so many of the features I already have but the replay feature is nice and clean and doesn't appear to be slowing down the site like many others. Great value for any store but they should have a cheaper level for those starting up. Other than that, bravo!

Canagem.com
Canada
7 days using the app
May 13, 2024

This app has so many features and possibilities. I wish I had more time to really look into every single feature. The ones we have used have been flawless. Easy to use app, great reporting.

US Glove
United States
About 3 years using the app
April 22, 2024

Very positive experience so far! I just started exploring Vitals app and have to say it is ticking many boxes in terms of what I need for enhancing experience for my customers on our website. I had one request for the team to change the background image for my pop up and got help pretty much instantaneously. Very pleased with the service so far and looking forward to exploring additional capabilities.

Harry's Nut Butter
Ireland
1 day using the app
April 3, 2024

Many functions, at a VERY AFFORDABLE price. Exceptional customer support.

It has really helped me scale my business in details. I hope their prices do not go up for Latin Americans as it is a great opportunity for our countries that are starting to develop in eccommerce, VIVA MEXICO.

Jabonesdemimá
Mexico
10 months using the app
March 22, 2024

Very good and comprehensive app with many great features, one of which is the support team. We've been using it for a long time now and they area always ready to help us in any way we need. Highly recommend!

BIG STORE (Dynamic Tools SRL)
Romania
12 months using the app
March 22, 2024

This app contains everything you need from product reviews, to upsells, to quality of life enhancements for your Shopify store. It's like 50 apps in one. In addition to this value, the support team is top notch. No matter what the issue setting up your store, the Vitals team will always respond within 12 hours of sending them an email. I would recommend this app to anybody starting or currently running a Shopify store.

Teaps
United States
6 months using the app