Reviews (5,784)
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Difficulty managing the app with my store website. Need to reach out for additional help all the time and no assistance given. I wanted to integrate it to my FB and IG shop but FAIL.
I updated the app within my shopify so I could continue to tag products on my instagram. Despite following all the steps it is no longer allowing product tagging. Very disappointing
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Still learning and its easy but getting there. Just learning as much as I can sometime I get stuck but I use the search. Kind still learning like I said. Enjoy the simplicity of it.
I used this app to connect my Facebook and Instagram accounts with my Shopify eCommerce, and everything was very good. It was my first time using it and have not difficulty to do it.
doesn't make sense! It keeps saying:
"Each asset is already associated with a different shop. Please disable one to proceed."
with no option to proceed. No phone support. Nothing.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I used this app to help me do best purchases, i really like how it does get all the information from the audiences and collect it to apply the advertising to the desired market niches
So far so good,, can't wait to start selling using Facebook Channel!! When chatting with a Shopify agent, they recommended adding Facebook Channel to my store to help increase sales.
So far so good -just got it set up. Seemed obvious and easy. My only issue is when there is a button to move right or left for on or off, make it more obvious which direction is which.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
This is very easy and plug and play method to integrate Facebook pixel with Shopify website. Also, very easy to set up Facebook product catalogues without any manual template filling.
Its an awesome and helpful tool, I do wish it was a bit more easier to understand what I am doing and why I am doing it step by step, but all in all, I am super grateful for this tool!
