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This was really confusing to set up. Facebook shop? Facebook manager? Facebook app? There are a lot of steps. I am still not certain where my Facebook shop is located. I am sure once the setup is complete, the integrations will be awesome.
Can only review the set up process re. integration with my shopify store for instagram shopping - overall it was very simple and quick to do. Still waiting for approval though, so not in a position to comment on the functioning of the app...
Great app, it takes a few minutes to set up all your settings but after that is all completed works pretty good. Still learning all the settings and options under the menus, I will do an update in a few weeks when everything is running smooth.
Really disappointed with the Instagram checkout. Not everyone is drop shipping and some of us actually make things that take longer than 3 days to make and ship.
Extend it for artisans who actually make their products and not just resell junk.
The Facebook channel is a very nice update. I'm still in start up process but so far so good. I feel I will continue to enjoy the process. The integration was a little difficult I could connect all of my fb pages but I finally got it resolved.
PURCHASE TRACKING IS HAVING ERROR. ACTUAL SALES IN SHOPIFY IS 100 BUT IN META ADS MANAGER IT IS 33
I HAVE ALREADY CONTACTED META SUPPORT BUT ISSUE NOT RESOLVED. BY REPLYING BLA BLA REASONS TICKETS ARE CLOSED WITHOUT RESOLVING THE ACTUAL ISSUE
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Hello,
i have a problem and it is urgent.
when I connect facebook marketing to my facebook page it automatically takes the domainlink of my English website.
but it is offline right now.
I want to make the link from my dutch website.
please help
Thank you for reaching out here!
You'll need to make sure that the page you'd like to connect is linked to the Facebook account that you're logged in to. It will also need to be a business page. You can read over the requirements here to make sure that it matches! (https://bit.ly/2LnVM3m)
I wanted to share this link with you as well, (https://bit.ly/2AlIamR). Here you can connect with our live support teams who will be happy to help you out with any urgent requests!
I will be following up with you via email in case you need any further assistance on this. -Lizzy, Shopify Support
Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.
Thanks for taking the time to leave us a review! Your feedback is extremely important to us and I want to ensure that you are getting the most out of the app. I will be sending you an email shortly to see if you needed any assistance to get the app set up. Look forward to hearing back! - Anna, Shopify Support
Looking forward to using the Facebook Integration for retargeting website visitors and abandoned checkouts. Looking forward to providing checkouts using the Facebook and Messenger channels, allowing customers a faster checkout, wherever they are.
It shows old products, even after they have been deleted from the website with no ways to update.. Items that are hidden on the online store still show up in FB even if they aren't available to purchase until a certain day. Confusing for customers.
Thank you for writing your review and for providing your feedback to us here. I'm sorry to hear that your products do not seem to be syncing correctly between Shopify and Facebook, and I'd be happy to take a closer look at this to see if I can determine what is causing this problem.
I'll be sending an email to touch base with you shortly so please look out for that and reply to my message if you're still looking for assistance with the Facebook app. -Victor, Shopify Support
