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if you haven't done this before, i think reading the documentation PRIOR is a big big help. It's good information for someone that doesn't do this all day long. After I read everything I could, I was able to complete the setup without any issues :)
Thank you
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
This App wants access to the ENTIRE shop data!
I get the impression, that meanwhile many apps aim for much more data of the shopify clients and their shops as they would actually need. Sad development that makes one think to switch to another shop software... :/
Thank you for taking the time to provide that feedback; I can definitely understand your worry there. That said, in order to create authenticate campaigns, the app does need access to your admin.
When creating these apps, our team carefully assesses this, and the app will only have access to the data that it needs to in order to function properly. This is a Shopify developed app, so the data that is required is already stored on our servers anyways, as it's in your admin.
If you're worried about Facebook having the information in your admin, this isn't the case. The permissions are primarily for us to access Facebook - there is very little that Facebook requires from us since we're taking actions on the Facebook page and not the other way around. For this app, Facebook doesn't ask for read or write permissions in your admin at all since we send the data to them (they aren't taking it from us). Hope that clarifies things!
I hope that the feed works this time; hate having only the worst early stuff on Facebook. I do love that I have the ability to reach new audiences through Facebook, where people who like colorful art on consumer goods have a carefree shopping experience (we hope).
User Friendly. .........................................................................................................................................................................................................................................................
Easy to link to my Shopify store and setting up my catalogue there. Excited to check all the new options this channel gives me to boost my sales. I'm also thankful for the kind and nice support received. On this matter, as always, Shopify is a 10/10. Thank you, guys!
A very very easy app to use - great for a beginner in terms of advertising with Facebook. I'm much more experienced in that area (but novice in retargeting) so have been finding the limited options frustrating, as I'd love to target my customers even more specifically.
great integration between Shopify and Facebook. I do not, however, appreciate restrictions from any forum based platform. Becoming intolerable to not be able to sell a simple confederate flag (for example). Should be left between buyers and sellers not platforms. imho.
Thank you - you are making this easier and easier for small business owners to understand. It tool me months to understand the directions to delete the old Facebook app in "settings" - I though I had to do that in my Facebook. Finally realized it meant Shopify settings.
Went through the process to 'Set up the new Facebook channel' multiple times. Each time it'd say 'You're all set!' and I'd be greeted with another 'Set up the new Facebook channel'.
On about the 8th time, as I'm writing a 1 star review, and it finally connects.
So frustrating.
Thanks for sharing your feedback! I'm glad to hear that the connection eventually worked. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jake, Shopify Support
Edit ; After this review, they fixed it immediately and they reached to me via email. I'm very impressed about the customer service! Thank you very much!
I cannot use this app. Instagram has invited to use the Instagram shopping but I cannot setup Instagram shop! Please help me!
Thank you for sharing your experience! I will be sending you an email shortly to help you set up Instagram product tagging. - Emily, Shopify Support
