Reviews (5,786)
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You released this app but still don't have it functional. WTF? It's been months since you pushed it out and still nothing...
Thank you for sharing your feedback. We are working hard to roll out additional features to this sales channel and appreciate your patience. I am going to send you an email so that we can look into what features you are waiting for and any workarounds. -Emily, Shopify Support
The app was easy to set up, great idea and very easy to navigate, A must tool for any e-commerce owner. Highly recommend it.
Wonderful app! Great for my business. I am growing be leaps and bounds each and every month. Gonna be doing this full time soon.
I am beyond frustrated trying to link my shop to my business facebook account. Have been going in circles for 2 useless hours...
Thank you for sharing your experience here. I'm sorry to hear that you were having trouble connecting your Facebook account to your shop. I'd like to look into the account and help you get everything set up correctly, so I've sent you an email to investigate. Please respond to that email whenever you can. -Sophia, Shopify Support
Had the old Shopify to Facebook catalogue all setup, now I can't select the correct catalogue as it says I don't have permission.
Thank you for leaving a review and sharing your experience. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support
“There’s no page at this address Check the URL and try again, or use the search bar to find what you need” Can this be corrected?
Hi there,
My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.
Chris | Shopify Support Specialist
Haven't been able to connect it to my facebook, connect button does nothing. I am a web developer and not an average non tech guy.
I'm sorry to hear that you've experienced this issue and thank you for notifying us of this problem here. I am not sure what is causing this error so I will need to find out more in order to help you troubleshoot.
Please keep an eye out for an email I am about to send you, and reply to my message if this issue is still ongoing and you need assistance. Thank you. -Victor, Shopify Support
I keep having connection issues and when that happens i can’t sell on instagram with and store closing selling is on instagram ….
Hi, there. I'd be happy to give you a hand with your Facebook and Instagram connections. I'll send you an email shortly and we can take a look together. Thanks! - Brie, Shopify Support
Great experience so far.... Seamless integration from Shopify. I hope FB add features that make selling easier than selling on Amazon
whether you like Facebook or not, its hard to ignore ... this app makes setting up the channel in your shopify store really easy to do
