Reviews (14,855)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

February 3, 2026

One of the most useful apps I can imagine :) only when it works. loops and added variables or conditons for simple tasks are usually too much for it :(

DABAI.LV
Latvia
Over 1 year using the app
January 31, 2026

Would be great that you could move around on the flow (change arrow direction if you need to add or remove a step in the middle of a flow) - so you don't have to start all over making the same steps again

Magnetz og Magnordic
Denmark
Over 1 year using the app
Shopify replied February 2, 2026

Hi, you shouldn't need to recreate a step. To add a step in between two others you can delete the line connecting them, and then add the step in between. You can drag the connections from one action to another (drag from the + symbol)

July 3, 2026

kkkk

SpiriSuli
Hungary
7 months using the app
January 29, 2026

Flow makes automations easy to set up once you understand the logic. It helped me create post-purchase emails that reward repeat customers without upgrading plans. Super powerful for retention.

Gold Drip
United States
Over 1 year using the app
April 20, 2026

重い。
sidekickに相談すると、メールのテンプレートを選択したり、アクティブにできなくなる。

零下 - REIKA -
Japan
About 2 years using the app
April 20, 2026

I am finding that the combination of using Sidekick to create Shopify flow tasks is working really well.

INTO Archery
Australia
About 1 year using the app
January 26, 2026

Lack of support for Incoming Inventory or Purchase Orders is impactful, but very impressed with Sidekicks ability to create flow - and flow in general.

Big Deck Energy Games
United States
11 months using the app
January 26, 2026

Not very good. WE had a ton of fraud so we set our products to draft for just a few minutes, then when we made them active again our automation email with the product in it did not work, said our product was not found, and email was inactive. We had to re-select the same exact product that was selected before but deleted in the email. Could you imagine if we had to do this for a number of products? Ridiculous, as nothing changed with anything except turning product off and on for a minute. Clunky platform.

Sunsafe Rx
United States
Over 1 year using the app
May 25, 2026

Muito útil!

Orange
Brazil
10 months using the app
May 25, 2026

Amazing value!

The EZ Wood Store™
United States
10 months using the app