Reviews (14,856)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

November 15, 2025

目前十分有需要,一到旺季就有很多风险订单,这样可以稍微规避风险

AOSEED
Hong Kong SAR
Over 1 year using the app
April 15, 2026

It was a very slow start because I am not a Shopify expert, I am a business owner of a product. 4 days to get my first flow but I got the support of sidekick and advisors which got me over the line.

GreenSky Optimal
Australia
Over 1 year using the app
November 14, 2025

Potrebbero essere ampliate le funzionalità e l'app trasformata in un vero e proprio strumento interno di automazione. Ma tutto sommato fa quello che deve.

AgriEden
Italy
Over 1 year using the app
November 14, 2025

Muy buena aplicación, se confina muy bien con Email, y nos a ayudado a automatizar flujos de trabajo, carritos abandonado, y manejar nuestro programa de membresía.

Alamo Parfums
Peru
3 months using the app
November 11, 2025

Works half the time- dont expect shopify to help- theyll make all sorts of excuses why it works one hour then the next it doesnt- meanwhile- when it doesnt work you get charged fees that arent refundable

ChezMolds & More
United States
2 months using the app
November 11, 2025

Powerful app, but very difficult to use for a non-developer person. Not user friendly, but gets the job done. Just takes forever for a typical Shopify owner, unless you have coding background and/or tons of experience navigating the Flow app.

Happy Campers Gluten Free
United States
8 months using the app
November 11, 2025

Easy to manage and edit workflows, but everytime you duplicate a workflow the original marketing emails get deleted in the new workflow. This makes you repeat the work all over again. It would be great if this is fixed, just in case you want to use the same workflow with different segments or tags.

Be Better
Mexico
12 months using the app
November 10, 2025

The Flow app includes some great automations, helpful for saving time and getting organized. There are many areas in shopify I wish this app could cover and automate, so there is great room for improvement, and I hope that Shopify developers are able to put more time and budget into this app.

Jarbo
United States
Almost 4 years using the app
November 10, 2025

Awesome app. My complaint so far is that dealing with order fulfilments can be really tricky. It's just not intuitive, and half the things I want to do I just can't figure out. Like I was trying to items in an order into different fulfillments. I wanted to put the preorder items seperate from the instock items so that the instock items could be shipped now. I couldn't figure out how to do it, and ended up having to write some code to edit the orders via the shopify api myself..

Hacky Labs
United States
Almost 2 years using the app
October 31, 2025

Needs the ability to duplicate steps within the flow, and duplicate conditions within the steps - this would make like a lot easier :)

Woolroom
United States
7 months using the app