Reviews (14,856)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

October 30, 2025

wish i could programmatically edit flows (e.g. export, edit JSON, re-import)
wish i could have multiple triggers (instead of near-identical duplicate flows)
wish i could copy-paste nodes
wish my whole screen wouldnt constantly shift every time i click on the background to deselect a node

dbrand
Canada
About 2 years using the app
October 29, 2025

variable and object lookup isn't sorted or done in an intuitive way. It is also difficult to determine which option you need to pick when 5-6 of them have exactly the same titles and very similar sounding purposes.

Factor for Business
United States
Almost 2 years using the app
October 29, 2025

I think it's good in general, but there's obvious usability issue. It's lacking production ready features such as strong version control and access management. Also, it breaking on the day we to deploy a large feature changes doesn't help my opinion.

Beerwulf EU
Netherlands
9 months using the app
October 26, 2025

It's quite a bit confusing to figure out which triggers will work for what you want to accomplish, but once you get there it's a major time saver.

Hampshire Hill Crafts
Canada
6 months using the app
October 23, 2025

Ik vind het jammer dat je niet alle programma's kan linken, bijvoorbeeld appstle. Het zou ook leuk zijn moest het verschijnen van een nieuwe blog een event kunnen zijn, zodat je dan een email kan triggeren aan je klanten. Mijn klanten hebben geen rss-feed.

Ilse de Beaute
Belgium
5 months using the app
October 23, 2025

no multiple input for condition, no copy paste of nodes, the "wait" node does not support variables, the "maximum 91 days of wait" applied also for parallel workflow. so a simple task like "wait as many days as written in the tag of the order to send an email" bacame a nightmare.

Mayermoover
Italy
Over 1 year using the app
October 19, 2025

Flow is an easy-to-use app for automating different tasks. The app creates working automation when you know what logic to follow. Recently, I have used the app more after I noticed what it can do. Flow easily integrates different forms, orders, and emails. This is fine for an online store owner.

Homestore Bargains
Ireland
7 months using the app
October 17, 2025

I just started using this and it's awesome. I've been waiting for a way to add customer tags and order tags based on certain criteria. I can now use to make segments and send emails in Klaviyo based on these actions.

BLACKLABEL Supplements
United States
1 day using the app
October 14, 2025

Bisognerebbe snellire alcuni processi macchinosi. La visualizzazione in lavagna illimitata non è favorevole per lunghe automatizzazioni.

Archimede Insegna
Italy
12 months using the app
October 10, 2025

Great app for helping connect data and automations to multiple sources!

One little bug when adding multiple criteria to a Flow. The page doesn't allow you to scroll when you are adding more than 2 pieces of criteria. I found a way around it but it was a little frustrating.

Edurino DE
Germany
Almost 3 years using the app