Reviews (14,863)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

September 17, 2025

Excellent, please keep adding cool features, it would be nice if there were an order tagged trigger.

Hobbii
Denmark
4 months using the app
September 17, 2025

The app is free, but we lack some automation events/triggers/actions. It's not possible to connect multiple flow routes to 1 route, once the route is split with some condition.

Skinners Technologies s.r.o.
Czechia
About 1 year using the app
September 16, 2025

Es muy fácil de configurar y te ayuda a establecer automatizaciones condicionales para muchas áreas de tu negocio. Una de ellas donde la tenemos activada es en fraud protección para evitar reembolsos, aprobando automáticamente sólo las transacciones de bajo riesgo.

VinNatura
Spain
About 1 year using the app
September 12, 2025

Not as easy as React Flow where you can just fulfil an order, not have to mess about with fulfilment requests. Also lacks a testing function in the app so you're flying blind. At least it's free.

Bray Cured
United Kingdom
Over 1 year using the app
September 10, 2025

It is pretty easy to use. The specific things I want to accomplish with it are requiring a lot of googling but there is a lot of functionality to work with. I wish that there was a way to test what would happen with the flow before turning it on, especially when it involved drafted products. I'm also having some trouble finding triggers that I want, but that could just be that I need to learn more about this app.

Cocoknits
United States
21 days using the app
September 8, 2025

davvero ottimo e intuitivo per gestire flussi di lavoro multipli
forse manca un pelo di personalizzazione sul custom one-to-one / le automazioni concatenate

Addora officina dell'aria
Italy
10 months using the app
September 1, 2025

molto utile, direi vitale, si potrebbe espandere molto con altre fuznionalitò come make.com

DomoDomo
Italy
About 1 month using the app
August 31, 2025

Blocked addresses are still making fraudulent orders. Its not blocking them.

Reshoevn8r
United States
About 7 years using the app
August 30, 2025

muy dificil de usar porque los valores no aparecen claros, no se sabe claramente qué es cada cosa.

Yo te guardo
Spain
5 months using the app
August 30, 2025

It's more geared towards people who are already coders.

There's no option to contact a customer with a specific email, which was the only reason we wanted to use Flow, so that's pretty disappointing.

Foxes and Ravens
Canada
About 1 year using the app