Reviews (14,863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.
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not enough triggers. need trigger for product updated or variant updated
Het werkt goed en soepel, en je hebt ook veel opties die je kunt gebruiken. Ik ben er tot nu toe - na 4 maanden gebruik nog steeds erg tevreden mee.
Not great support. UI and all intricacies are way too complicated for average shopify user to use. I dont get why they dont have a chat like interface like Zapier where you can type out the exact flow you want in natural language and it builds it for you; if they had that, we would use Flow 10x more than we do.
The functionality is great, and it's free. For those reasons, I love it and highly recommend it. But I really wish they had more help documentation. This is especially the case when it comes to finding certain search criteria, or what fields mean, specifically. There's really not much out there except for Q&A forums -- can't they have a glossary or repository with definitions?? And I wish that when you had a flow set up, you could click into the search criteria currently being used to see its hierarchy within all of the available fields; the app doesn't allow you to do that or to see the path to find it again.
So far so good, no doubt I am underusing this tool but already some of the things I have created have saved me so much time. Couple it with ChatGPT for easy instructions
Flow has been an excellent addition to our Shopify toolkit. It’s easy to set up, highly reliable, and has saved us countless hours by automating repetitive tasks. The flexibility to create custom workflows means we can adapt it to suit our business perfectly. Highly recommended for any merchant looking to streamline operations and boost efficiency.
Very powerful but missing some things like "customer updated" and every time you edit something the screen goes white and then reloads the page.
great love the 0 code method, gets the job done can build some cool custom work flows. I wish it was easier to find specific ID's
for example, when a customer buys this specific product, I want to send a custom discount code for another product, i was having a hard time finding the ID of the first product thus when its true the next automation fires.
Its a powerful concept but basic things like checking if an array such as tags: [] is null or empty doesn't work at all. Even your AI bot knows of this "quirk"
So bad i cant even imagine, need to wait 2 months, but workflow gets deleted because it cant stay active more than 14 days? So why even offer an option to wait so long? Why even create this app if it cant complete the only function it is supposed to do...
Hi, thanks for using Flow. To clarify - Flow does not delete your workflows after 14 days. Flow stores logs of what happened for 14 days. If a wait step is used, the data is preserved until the workflow has finished executing, which may be up to 90 days. But it will eventually delete the log. By doing this, our search is faster and we don't have to charge you to cover the storage, which can a very high cost.